Conversation Books

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Crucial Conversations: Tools for Talking When Stakes are High

Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Covey

Crucial Conversations: Tools for Talking When Stakes are High Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Covey Amazon Price: $11.53
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By: McGraw-Hill
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Subjects -> Business & Investing -> Skills -> Communications
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Customer Reviews:
Total reviews: 137 Average rating: 4.5 of 5

Editorial Review:

The New York Times Bestseller!

Learn how to keep your cool and get the results you want when emotions flare.

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:

  • Prepare for high-impact situations with a six-minute mastery technique
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive
  • Keep listening when others blow up or clam up
  • Turn crucial conversations into the action and results you want

Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

Susan Scott

Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time Susan Scott Amazon Price: $10.20
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By: Berkley Trade
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Customer Reviews:
Total reviews: 39 Average rating: 4.5 of 5

Change your conversations in a powerful way. 5 out of 5 stars.
1 of 1 people found this review helpful.

I had to read this book through work, and I have to say it made a powerful change in my company. If you are tired of having the same conversations over and over with employees or your spouse then this book will teach you that the conversation IS the realationship. Fierce conversations are REAL. They are not mean are rude, they are robust, intense, strong, powerful, passionate, eager, and unbridled. they are meant for confronting reality, understanding why a problem exists, and discovering the solution. The book guides you with 7 principles:

#1 You must interrogate reality. Discover the truth first.
#2 Make the conversation real. Take off your mask and speak the truth with tact.
#3 Be here. Focus on the conversation at hand, focus on it. No fading away!
#4 Tackle your toughest challenge today. Stop procrastinating. What can you solve that will bring you the most value, today?
#5 Obey your instincts. You know in your heart what is right.
#6 Take responsibility for your emotional wake. You must understand how you in your position emotionally effects people.
#7 Let silence do the heavy lifting. Slow down your speaking, take time for quiet gaps and to think about what to say next.

This is a powerful book that can change your life, your family, or your organization.

Editorial Review:

The Wall Street Journal bestseller, now with new material.

The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:

€ Overcome barriers to meaningful communication
€ Expand and enrich conversations with colleagues, friends, and family
€ Increase clarity and improve understanding
€ Handle strong emotions-on both sides of the table

The Art of Mingling: Proven Techniques for Mastering Any Room

Jeanne Martinet

The Art of Mingling: Proven Techniques for Mastering Any Room Jeanne Martinet Amazon Price: $9.95
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By: St. Martin's Griffin
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Customer Reviews:
Total reviews: 23 Average rating: 4.0 of 5

Not as good as I had hoped 2 out of 5 stars.
4 of 4 people found this review helpful.

I liked the introduction, in which the author talked about her friends asking her how she had managed to talk to everyone at the event they had just been at, while they had failed to mingle. She does give a few useful tips in the book, but don't buy this book if mingling is not, for you, an end in itself, as it is for the author. If, for example, you want to improve your mingling skills in order to make friends, this book won't help at all. The book might help you learn to meet everyone in a room, spending 30 seconds or one minute on each person, but the sorts of things she suggests you say to people made me cringe. Her system will help you meet people who are the most confident and who are fellow mingling lovers, but if you want to put people at ease so that you can discover who might be someone with whom you might like to create a friendship, her suggestions will prove counterproductive. If you want to mingle to make friends (or at least not to destroy any hope of making a friend or two) read the excellent book by Don Gabor, How To Start A Conversation And Make Friends. Finally, The Art of Mingling actually makes the author sound rather shallow, silly and even narcissistic (and believe me, I have nothing against finding ways to get away from the party bore with bad breath who has you cornered, etc). Disappointing, unless, for you, mingling is an end in itself.

Editorial Review:

Does the idea of going to a large party make your palms sweat and your mouth go dry? You are not alone.  Many people suffer from minglephobia, a secret terror of large parties. Jeanne Martinet’s tried-and-true cure is her unique system of techniques and strategies for overcoming social fears.  Now you can relax and thrive at any business or social event! 
 
Updated with dozens of brand-new field-tested tricks, tips, lines, and maneuvers, The Art of Mingling will teach you:
 
* Basic Survival Fantasies for the Truly Terrified
* The Flattery Entree
* The Fade In (and the Fade Out)
* The Human Sacrifice
* The Cell-Out
* The Hors D’Oeuvre Maneuver
* The Dot-Dot-Dot Plot
* The Quotation Device
* The Quick Change
* The Faux Pas Moi
* And much, much more!

Side by Side

Steven J. Molinsky, Bill Bliss

Side by Side Steven J. Molinsky, Bill Bliss Amazon Price: $34.00
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By: Prentice Hall
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Subjects -> Reference -> Etiquette -> Conversation

Customer Reviews:
Total reviews: 28 Average rating: 4.5 of 5

Side by Side: Student Book 1, Third Edition 4 out of 5 stars.
2 of 2 people found this review helpful.

Excellent book for beginning English students. The material is presented logically, leads to great discussion topics and is useful for real life encounters.

Very Useful For Beginners 4 out of 5 stars.
0 of 0 people found this review helpful.

This is a very useful book for beginners. The topics are contemporary, the pictures are engaging, and it's not overwhelming for new students who don't want to be scared away. I have book number 4.

excellent service 5 out of 5 stars.
0 of 0 people found this review helpful.

The service is faster I received the book in 3 days before the promise date..Very good service...

Excellent choice 4 out of 5 stars.
0 of 0 people found this review helpful.

Hi, My name is@Hiromi and I just moved to the US this July@from Japan. Now I study English with this book. This book is good for me because:
1.@It is very easy to understand.
2. It is a very good level for me.
3.@The pages are colorful and fun to read.
As you can see, I highly recommend this book to you.

ESL 5 out of 5 stars.
0 of 0 people found this review helpful.

This book is an excellent resource for ESL students. Also, the seller was very prompt to send me this book in a very good condition.
The book covers reading, listening, speaking and many writing activities which is what ESL students need. Highly recommend this book even for the High School.

Editorial Review:

Uses scenes familiar to high school students to present English grammar lessons and conversational practice.

Words Are Not for Hurting (Ages 4-7) (Best Behavior Series)

Elizabeth Verdick

Words Are Not for Hurting (Ages 4-7) (Best Behavior Series) Elizabeth Verdick Amazon Price: $9.56
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By: Free Spirit Publishing
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Customer Reviews:
Total reviews: 20 Average rating: 4.5 of 5

Great Start to Teach Children To Use Words 5 out of 5 stars.
1 of 1 people found this review helpful.

This is a great book to teach children that hands are not for hitting but rather helping. Another book that should be read by every parent and teacher of children 3-12 is Bully-Proofing Children: A Practical, Hands-On Guide to Stop Bullying.Parents and teachers can learn to create nurturing environments where children can get along;help children to express anger and use words to resolve conflict;teach social skills including friendship.... It should be on the shelf of every home and classroom.

Great teaching tool 5 out of 5 stars.
0 of 0 people found this review helpful.

This book (and the entire series) is a great teaching tool for little ones. Often times, when my daughter needs a "reminder" about choosing her words carefully, we put this in our bedtime story rotation.

I bought the wrong book 3 out of 5 stars.
0 of 2 people found this review helpful.

I bought this book for my son's collection of best behavior books but it is not the same board book collection that he has, they have 2 different collections of books with the same name, so I had to return it and order the right one.

Editorial Review:

This title encourages toddlers and preschoolers to express themselves using helpful, not hurtful, words. It includes a note for parents and caregivers.

Speak English Like an American (Book & Audio CD set)

Amy Gillett

Speak English Like an American (Book & Audio CD set) Amy Gillett Amazon Price: $16.47
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By: Language Success Press
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Customer Reviews:
Total reviews: 15 Average rating: 4.5 of 5

Clear, Practical, and Engaging 5 out of 5 stars.
11 of 11 people found this review helpful.

This excellent ESL textbook provides engaging model dialogs, explains practical American idioms - with solid definitions and examples, and includes a CD with clear articulation. The dialogs, illustrated with pen and ink cartoons, display a healthy sense of humor.
Speak English Like an American is almost ideal for adult education students, international visitors seeking to improve their language skills, and young people considering studying in the United States. Apparently designed for self-study, this book also works for English tutors and classroom instructors.
I strongly recommend this outstanding new book for immigrants and international students, ESL teachers and tutors. It's a winner!

Editorial Review:

If you already speak English, but now would like to start speaking even better, then Speak English Like an American is for you. This book and CD set is designed to help native speakers of any language speak better English. Over 300 of the most-used American English idioms and phrases are presented in engaging dialogue, with plenty of usage examples, illustrations, and lots of exercises -- with convenient answer key -- to help you learn the material. The audio CD includes all of the dialogues. Ideal for self-study. A fun and effective way to improve your conversational English!

The Book of Questions

Gregory Stock

The Book of Questions Gregory Stock Amazon Price: $6.95
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By: Workman Publishing Company
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Customer Reviews:
Total reviews: 70 Average rating: 4.5 of 5

Editorial Review:

A New York Times bestseller with over 1.9 million copies in print, THE BOOK OF QUESTIONS poses 265 questions that invite people to explore the most fascinating of subjects: themselves. These questions are as intriguing as our very lives because they are about our lives-our fundamental values and beliefs, our dreams and nightmares about sex, money, love, power.

Some of the questions thrust you into a value-testing hypothetical situation (Would you accept 20 years of extraordinary happiness and fulfillment if it meant you would die at the end of the period?), some ask you to delve into your past (When is the last time you stole anything?) and help you find out if you've changed (Would you now return it if you could?), and others reveal your basic nature by examining your behavior (When you are given a compliment do you usually acknowledge it or suggest that you really do not deserve it?). Whether used as an avenue for personal growth, a tool for deepening relationships, or simply as an entertainment, The Book of Questions may be the only publication that challenges-and even changes-the way readers view the world, without offering a single opinion of its own.

The Complete Book of Questions: 1001 Conversation Starters for Any Occasion

Garry Poole

The Complete Book of Questions: 1001 Conversation Starters for Any Occasion Garry Poole Amazon Price: $10.39
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By: Zondervan
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Customer Reviews:
Total reviews: 23 Average rating: 4.5 of 5

Not bad, but disingenous 3 out of 5 stars.
11 of 17 people found this review helpful.

This book is OK. With 1001 questions, there will be at least some that you find useful. My quarrel with this book is that it doesn't advertise itself as being evangelical Christian, but in many ways it is. It has two separate sections of spiritual questions, and a large percentage of them seem to presume that you are an evangelical already. There are two or three token questions about non-Christian religions and perspectives, out of 200.

This carries over in other ways. Most glaring - there are very few questions about dating and romance, no questions about sex and sexuality at all, and no questions about drinking and drug use. At least some of us find these topics juicy conversation, at least under the right circumstances. I wish the author had been more upfront about his biases.

Entertaining and Fun 5 out of 5 stars.
4 of 4 people found this review helpful.

I LOVE this book. I have given this book out as gifts several times. It can be used at dinner parties to make the conversation even more interesting or used as a business tool for tough clients that are hard to get to know. It's also fun to bring along in the car or plane for long trips to past the time. I highly recommend.

Editorial Review:

This book provides groups with 1,001 engaging and thought-provoking icebreaker questions to start and sustain meaningful conversations.

The Fine Art of Small Talk: How To Start a Conversation, Keep It Going, Build Networking Skills -- and Leave a Positive Impression!

Debra Fine

The Fine Art of Small Talk: How To Start a Conversation, Keep It Going, Build Networking Skills -- and Leave a Positive Impression! Debra Fine Amazon Price: $11.53
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By: Hyperion
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Customer Reviews:
Total reviews: 63 Average rating: 3.5 of 5

A lot of Technique but very little Social IQ 2 out of 5 stars.
2 of 3 people found this review helpful.

Based on some of the 4 and 5 stars reviews here I approached this book with excitement and high expectations only to be let down - hard.

The author states that her background is in Engineering and, frankly, I'm not surprised. The "problem" of small talk and conversation is treated like an engineering project rather than the fine art that it truly is (regardless the title). If you're an engineer (like I am) you might be tempted to believe that the litany of manipulative formulas presented here actually make sense and will work. And, I'm sure that they do - with OTHER socially challenged engineers (and others who are socially awkward). So, it's hardly surprising that the Author's client list is filled with companies with a strong engineering culture!

However, in the rest of the real world they're finding out that what is truly effective when it comes to relationships and conversations is "Social IQ". So, therefore, in leiu of this book I would recommend any of the following:

Social Intelligence: The New Science of Human Relationships

Social Intelligence: The New Science of Success

AND that is what is sorely (I would even say conspicuously) missing from this book. Without Social IQ the techniques outlined here are not only ineffective they could be downright irritating to "normies". (and, speaking as an engineer, I would be hard pressed to call most engineers "normal" when it comes to social matters)

However, if you develop Social IQ the techniques that are presented in this book would actually be quite effective - powerful in fact. So this reviewer's consumer advice would be, get this book AFTER you've developed (or refined) your Social IQ skills. Then you will have the essential skills required to be a superb conversationalist and friend!

This may sound daunting (it was for me) but, believe it or not it really isn't and you probably have all that you need lying latent inside you! Social IQ -- that's the key NOT JUST the words and approach that you use.

Editorial Review:

Nationally recognized communication expert Debra Fine reveals the techniques and strategies anyone can use to make small talk-in any situationDo you spend an abnormal amount of time hiding out in the bathroom or hanging out at the buffet table at social gatherings? Does the thought of striking up a conversation with a stranger make your stomach do flip-flops? Do you sit nervously through job interviews waiting for the other person to speak? Are you a -Nervous Ned or Nellie+ when it comes to networking? Then it+s time you mastered The Fine Art of Small Talk.With practical advice and conversation -cheat sheets,+ The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation, from lunch with the boss to an association event to a cocktail party where you don+t know a soul.

You Just Don't Understand: Women and Men in Conversation

Deborah Tannen

You Just Don't Understand: Women and Men in Conversation Deborah Tannen List Price: $18.95
By: William Morrow & Co
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Customer Reviews:
Total reviews: 76 Average rating: 4.0 of 5

One of the best books on gender conversations 5 out of 5 stars.
1 of 1 people found this review helpful.

I definitely recommend reading Dr. Tannen's "You Just Don't Understand," even if you think you know all you want to know about the differences between men and women in communication. This is a thoughtful, well-written book analyzing men and women's styles of communication through various studies and anecdotes that not only serve to teach but to also entertain. There are good dialogue conversations in the dynamics of the book and interesting to note the insightful commentary from both perspectives. It is easy to stereotype and have gender bias based on the social norms of our culture, but Tannen provides a fairly balanced view of both subjects. She gives solid support of her findings, which we can often relate to in our relationships. I found myself more intrigued as I read on about the asymmetrical connections between the genders.
For couples, this book may provide a lot of useful suggestions that could improve to open communication. I did not find this book to really skew personal bias favoring either gender. Instead, it reveals the reality that while men and women use different "conversational styles" of achieving the same means, each are important tactics to recognize. After finishing the reading, I feel much more enlightened about the importance of strategizing my listening and conversing skills.

Editorial Review:

Women and men live in different worlds...made of different words.

Spending nearly four years on the New York Times bestseller list, including eight months at number one, You Just Don't Understand is a true cultural and intellectual phenomenon. This is the book that brought gender differences in ways of speaking to the forefront of public awareness. With a rare combination of scientific insight and delightful, humorous writing, Tannen shows why women and men can walk away from the same conversation with completely different impressions of what was said.

Studded with lively and entertaining examples of real conversations, this book gives you the tools to understand what went wrong -- and to find a common language in which to strengthen relationships at work and at home. A classic in the field of interpersonal relations, this book will change forever the way you approach conversations.


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