Kerry Patterson
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By: American Media International
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Subjects -> Health, Mind & Body -> Psychology & Counseling -> General
Subjects -> Health, Mind & Body -> Psychology & Counseling -> General AAS
Subjects -> Health, Mind & Body -> Self-Help -> General
Customer Reviews:
Total reviews: 33
Average rating: 4.5 of 5
Daily problems solutions 5 out of 5 stars.
1 of 1 people found this review helpful.
Confrontations with other people's ideas, opinions and actions are part of a daily routine. Books like "Crucial Confrontations" show us how it looks like when stakes are high and results could strongly influence our lives. Having such book "on our side" help us to confrontate daily challenges successfully. For both side's sake.
Great job 5 out of 5 stars.
0 of 0 people found this review helpful.
I appreciate the books a great deal. They are wonderful tools for improving communication, which is something we all need, and especially when the stakes are high. Great book.
Crucial Confrontation 5 out of 5 stars.
0 of 0 people found this review helpful.
The book provides an excellent methodology for addressing issues in both my business and private life. I thought it very helpful with completing my performance reviews for both high and low performers.
The first half is a must-read. 4 out of 5 stars.
0 of 0 people found this review helpful.
The first half of this book was excellent. Part I was titled "Work on me first". Under it was Chapter 2 "Master my stories: How to get your head right before opening your mouth". It talks about the stories we tell ourselves to explain what is happening around us. These stories can have a profound influence on your life. Negative stories tend to become self fulfilling prophesies. I'd heard about these stories in a talk. The speaker asked us not to share what we had learned. So I was pleased to see it in another source. The second half of the book I suspect was written by another author. Perhaps if I'd been practicing their suggestions it wouldn't have felt like formula writing. That said, I would still recommend this book to anyone who feels uncomfortable confronting people around them even when it is necessary.
Editorial Review:
Whether it's reprimanding a teenager for breaking a curfew or asking the boss about a promised raise, readers will learn the hands-on skill to resolve the touchiest issues.