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Sink Reflections

Marla Cilley

Sink Reflections Marla Cilley Amazon Price: $10.20
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By: Bantam
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Customer Reviews:
Total reviews: 346 Average rating: 4.5 of 5

This system really works 4 out of 5 stars.
5 of 5 people found this review helpful.

First, I'll say that I'm an atheist, and the author's religious beliefs, or her expression of them, do not bother me. This is America and we are all entitled to express what we believe, and we all know we're not under obligation to agree with each other. So to those so offended by what she references(God Breezes, etc.), I don't really get it.

Second, I am a single woman with no children who works full-time and lives at home with my mother. I do virtually all of the cooking and cleaning, and have since I was 12 or 13. Far from being a disorganized clutterbug, I know how to clean a house very nicely, I am an expert at laundry, I never have trouble throwing anything out and I'm a great cook. I am not upset by the fact that she wrote this book for someone living a different lifestyle than myself- I take what I need from the system and leave the rest. Not really why this seems to be such an issue for some of the people who wrote negative reviews. Truth is, most women do live a lifestyle similar to the author(wives, mothers, etc.), which is why she has such a following.

With all of my housekeeping skills, though, I grew up learning absolutely no sense of routine or habits, which is what the author is talking about. You can be great at cleaning a house and still have a house that looks like crap on a day-to-day basis. I never grew up making my bed each morning or washing the dishes each night. Like a lot of kids with single parents, I had very little structure to my life and the chaos was something that followed me into adulthood.

What FlyLady helped me to do was set up a control journal where I knew what had to be done each day and when. Now, I still not do everything in "perfect" order each day, which she will tell you herself is fine(in fact, she hates the word "perfect"). I am a very intelligent person, but trying to keep a house in the midst of working full-time can be very overwhelming. It can be very confusing just to know where to start. Seeing what I need to do when, written out in black and white, just made it much more effortless. Step-by-step, my chores are laid out, and simply not having to put much thought into what to do next makes a task that much quicker and easier. Before you know it, these habits are so routine, they don't seem like an effort at all.

Before Flylady, my house would be clean for about 5 minutes once a week(on Saturday, after I spent 6 hours cleaning...) and a disaster the rest of the time. Now, by doing 30-45 minutes of work a day, my house is always company-ready. I don't panic if the maintenance man or a friend needs to drop by. That, in and of itself, is worth everything to me. I pretty much knew what needed to be done, sure- but I needed a SYSTEM of when to do it. That is what Flylady helps you to do. Even if I miss a day or something, I know exactly what I need to do to get my home back on track, and that eliminates a ton of stress.

I will just end by saying that many of us grew up in chaotic homes where we never established the habits, household and otherwise, that made our lives feel safe, stable and secure. On an emotional level, I think that this book is helpful to those of us who never got to make these "simple" things habit. It has nothing to do with intelligence- it has everything to do with how we are programmed. The cool part is, we can reprogram ourselves, even as adults. If you want to get some order and good habits established in your chaotic life, I don't see how this book could be anything but helpful.

Editorial Review:

Fly Out of CHAOS
(Can’t Have Anyone Over Syndrome)
Into Order--One BabyStep at a Time

With her special blend of housecleaning tips, humor, and musings about daily life, Marla Cilley, a.k.a. The FlyLady, shows you how to manage clutter and chaos and get your home--and your life--in order. Drawn from the lessons and tools used in her popular mentoring program, FlyLady helps you create doable housekeeping routines and break down overwhelming chores into manageable missions that will restore peace to your home--and your psyche. Soon you’ll be able to greet guests without fear, find your keys, locate your kids, and most of all, learn how to FLY: Finally Loving Yourself.

If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently

Fred Lee

If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently Fred Lee List Price: $22.00
By: Second River Healthcare
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Customer Reviews:
Total reviews: 15 Average rating: 4.5 of 5

The Best Book on the Disney Approach...Period 5 out of 5 stars.
10 of 10 people found this review helpful.

"But I'm not in the hospital business." Neither am I. But I am a Disney Institute alumnus and an avid practitioner of the Disney Approach to People Management, Quality Service, and Loyalty; and I've found "If Disney Ran Your Hospital" more helpful than anything else in print. I think you will, too. Here's why. A number of books explain the principles and practices that drive Disney. Most are helpful, and one, "Be Our Guest" by the Disney Institute, is indispensable. But Fred Lee does one thing better than anyone else: he models how to transfer those principles to another industry. That's what he did at the Disney Institute and that's what he will help you do in your business. Granted, his applications come from healthcare. But along the way Fred Lee demonstrates how to translate and apply the Disney Approach outside of the Disney setting, and that's what's so helpful--he provides an example that the rest of us can follow. If you're interested in benchmarking the Disney Approach, you need this book. One more thing: Fred Lee can write. "If Disney Ran Your Hospital" is the best book on the Disney Approach...period.

Redefining Health Care: Creating Value-Based Competition on Results

Michael E. Porter, Elizabeth Olmsted Teisberg

Redefining Health Care: Creating Value-Based Competition on Results Michael E. Porter, Elizabeth Olmsted Teisberg Amazon Price: $23.10
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Customer Reviews:
Total reviews: 27 Average rating: 4.0 of 5

Editorial Review:

The U.S. health care system is in crisis. At stake are the quality of care for millions of Americans and the financial well-being of individuals and employers squeezed by skyrocketing costs - not to mention the stability of state and federal government budgets. In "Redefining Health Care", internationally renowned strategy expert Michael E. Porter and innovation expert Elizabeth Olmsted Teisberg reveal the underlying and largely overlooked causes of the problem and provide a powerful prescription for change. The authors argue that participants in the health care system have competed to shift costs, accumulate bargaining power, and restrict services rather than create value for patients. This zero-sum competition takes place at the wrong level - among health plans, networks, and hospitals - rather than where it matters most: in the diagnosis, treatment, and prevention of specific health conditions. In spite of competition among these systems, the patient care cycle is poorly coordinated. The fractured system undermines both efficiency and quality of outcomes. "Redefining Health Care" lays out a breakthrough framework for redefining health care competition based on patient value over the full cycle of care - from prevention and diagnosis through recovery or long-term disease management. With specific recommendations for hospitals, doctors, health plans, employers, and policy makers, this book shows how to move to value-based competition on results that will unleash stunning improvements in quality and efficiency.

Who Killed Health Care?: America's $2 Trillion Medical Problem - and the Consumer-Driven Cure

Regina Herzlinger

Who Killed Health Care?: America's $2 Trillion Medical Problem - and the Consumer-Driven Cure Regina Herzlinger Amazon Price: $16.47
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Customer Reviews:
Total reviews: 28 Average rating: 4.5 of 5

Editorial Review:

In the battle for U.S. health care, patients and doctors are losing. .

Who Killed Health Care? shows how to win the war. . .

One of the nation's most respected health care analysts, Regina Herzlinger exposes the motives and methods of those who have crippled America's health care system-figures in the insurance, hospital, employment, governmental, and academic sectors. She proves how our current system, which is organized around payers and providers rather than the needs of its users, is dangerously eroding patient welfare and is pushing costs out of the reach of millions.

.

Who Killed Health Care? then outlines Herzlinger's bold new plan for a consumer-driven system that will deliver affordable, high-quality care to everyone. By putting insurance money in the hands of patients, removing the middleman in the doctor-patient relationship, and giving employers cost relief, consumers and physicians will be empowered to make the system work the way it should. Herzlinger describes in precise detail how her innovative program will provide

. .
    .
  • Smaller, disease-focused medical facilities that provide complete care for patients.
  • A national system of medical records that provides privacy with confidential access by approved practitioners.
  • Mandatory performance evaluations of all hospitals and all other medical organizations.
  • Mandatory health insurance with subsidies for those who cannot afford it.
. .

Who Killed Health Care? is a call to arms that must be answered; the welfare of every American hangs in the balance.

. .

�A brilliant analysis� A must-read.� � Bill George, Professor, Harvard Business School and Former CEO of Medtronic

. .

�As it becomes more and more obvious to everyone that our current health care system is unsustainable, this is the book that had to be written.� � Daniel H. Johnson, Jr. MD, former president of the American Medical Association

. .

�Regina Herzlinger�s ideas to tackle the crisis of the U.S. health care system are based on keen knowledge of the system�s existing difficulties along with insights that introduce the reader to new streamlined choices that have the potential of getting both quantity and cost under control.� � Joseph Kennedy, founder, chairman, and president, Citizens Energy Corporation, CEO, Citizens Health Care, former representative (D-Mass)

. . �Regina Herzlinger� offers a vision of the way things can be, should be, and will be sooner or later. The only question is: how long do we have to wait?� � Greg Scandlen, founder, Consumers for Health Choices

. . �Regi Herzlinger has brilliantly articulated a better way � embracing the principles of competition and innovation that cause every other sector of our economy to thrive. Discharging American health care from the ICU can only happen by putting individual Americans � not politicians and bureaucrats � back in charge of their health care decisioins.� � U.S. Senator Tom Coburn (R-Okla), M.D.

. . �Following on the heels of her landmark Market-Driven Health Care, Herzlinger lays it on the line with her expose of what many who work in the health care industry have felt in their gut. Now it is articulated in an entertaining and must-read portrayal, with you and me as the only way out.� � Dennis White, executive vice president for strategic development, National Business Coalition on Health

. . �A wonderful Orwellian romp through issues which carry a deadly irony. The killers of health care are, of course, the third parties, each of which has an itchy palm and a commitment to profit or power which exceeds the commitment to service, with each engaging the others within a politically shaped box. Rarely has the case for the public been made with so much force, foresight, and wit, and a better way forward shown so clearly.� � James F. Fries, MD, Professor of Medicine, Stanford University School of Medicine

. . �You can practically hear the war chants as Professor Herzlinger sets out her view of what�s wrong with the health care system and how to fix it. You�d best read it so you can decide which side you will be on when the battle is joined.� � Paul Levy, CEO, Beth Israel Hospital, Boston, MA

. . . . . . �Regina Herzlinger, the nation�s leading expert on consumer-driven health care, has given us a brilliant analysis of the flaws in our health care system and what it will take to get it back on track. Her latest book is a must-read.� � Bill George, Professor of Management Practice, Harvard Business School, Former CEO, Medtronic, and author of Authentic Leadership

. . �You don�t have to agree with her diagnosis and prescription for the U.S. health care system, but you do have to read her book. Once again, Professor Herzlinger has put together a well researched, well written, and very provocative blueprint for the future of health care.� Peter L. Slavin, MD, President, Massachusetts General Hospital

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Hospital: Man, Woman, Birth, Death, Infinity, Plus Red Tape, Bad Behavior, Money, God and Diversity on Steroids

Julie Salamon

Hospital: Man, Woman, Birth, Death, Infinity, Plus Red Tape, Bad Behavior, Money, God and Diversity on Steroids Julie Salamon Amazon Price: $17.13
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Customer Reviews:
Total reviews: 23 Average rating: 4.0 of 5

Editorial Review:

A bestselling author and award winning journalist follows a year in the life of a big urban hospital, painting a revealing portrait of how medical care is delivered in America today

Most people agree that there are complicated issues at play in the delivery of health care today, but those issues may not always be what we think they are. In 2005, Maimonides Hospital in Brooklyn, New York, unveiled a new state-of-theart, multimillion-dollar cancer center. Determined to understand the whole spectrum of factors that determine what kind of medical care people receive in this country, bestselling author Julie Salamon spent one year tracking the progress of the center and getting to know the characters who make the hospital run. Located in a community where sixty-seven different languages are spoken, Maimonides is a case study for the particular kinds of concerns that arise in institutions that serve an increasingly multicultural American demographic. Granted an astonishing “warts and all” level of access by the hospital higher-ups, Salamon followed the doctors, patients, administrators, nurses, ambulance drivers, cooks, and cleaning staff. She explored not just the action on the ground—what happens between doctors and patients—but also the financial, ethical, technological, sociological, and cultural matters that the hospital community encounters every day.

Drawing on her skills as interviewer, observer, and social critic, Salamon presents the story of modern medicine, uniquely viewed from the vantage point of those who make it run. She draws out the internal and external political machinations that exist between doctors and staff as well as between hospital and community. And she grounds the science and emotion of medical drama in the financial realities of operating a huge, private institution that must contend with issues like adapting to the specific needs of immigrant groups that make up a large and growing portion of our society.

Salamon exposes struggles of both the profound and humdrum variety. There are bitter internal feuds, warm personal connections, comedy, egoism, greed, love, and loss. There are rabbinic edicts to contend with as well as imams and herbalists and local politicians. There are system foul-ups that keep blood test results from being delivered on time, careless record keepers, shortages of everything except forms to fill, recalcitrant and greedy insurance reimbursement systems, and the surprising difficulty of getting doctors to wash their hands.

This is the dynamic universe of small and large concerns and personalities that, taken together, determine the nature of our care and assume the utmost importance. As Martin Payson—chairman of the board at Maimonides and ex-Time-Warner vice chairman—puts it: “Hospitals have a lot in common with the movie business. You’ve got your talent, entrepreneurs, ambition, ego stroking, the business versus the creative part. The big difference is that in the hospital you don’t get second takes. Movies are make-believe. This is real life.”

Addict In The Family: Stories of Loss, Hope, and Recovery.

Beverly Conyers

Addict In The Family: Stories of Loss, Hope, and Recovery. Beverly Conyers Amazon Price: $11.16
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Customer Reviews:
Total reviews: 14 Average rating: 4.5 of 5

Inspiring, if predictable at times 2 out of 5 stars.
5 of 5 people found this review helpful.

This book is analagous to a well-stocked pantry filled with provisions as well as the implements needed to put these resources to good use. The essence of the author's message appears to be based on the 12-Step prototype. If "Addict in the Family" contains any weakness at all, it might be the author's tendency to do it all by "The Book," including peppering the account with various references to 12-step doctrines, adages and buzzwords. A reader who is already familiar with the steps might find this format to be slightly repetitious and fairly predictable.

Through the author's story of her daughter's addiction as well as accounts given to her by other parents and loved ones of addicts, we are able to contemplate, if not feel, the pernicious grip that addiction has on everyone in the addict's circle. What follows are examples of every- day situations family members face as a result of their loved ones' addictions. We are given examples of strategies and responses that are helpful in managing or deflecting the often irrational behavior of the addict.

There is a dash of irony in the lessons that gently simmer throughout the book. While the addicted family member tends to exhibit certain obsessions surrounding his substances of choice, the author deftly conjures up a mirror image of the addict's loved one. In this dual depiction it becomes clear that the addict's family member often becomes susceptible to some of the same traits exhibited by the addict: we are reminded by the writer, ever so gently, that there are, perhaps, more similarities than differences between our addicts and ourselves. The tiny germs of irony come spilling out like so many tears: Just as our addict feels a sense of unremitting shame, so do we. Our addict is angry, and so are we. The addicted ones are depressed, sad and despondent, and we are, too.

Addicts tend to fall into the habit of concealing their ignoble behavior beneath a convincing enough topping of lies, subterfuge and denial. It appears that we family members, in the beginning, at least, are willing - even eager - to believe the fantastic multi-layered cake of deception towering in front of us. The facade that all is well is an appealing one, especially as one becomes initiated to the instability of living with a person who is also an addict. It is in this effort to achieve a measure of sanity that the addicted person's loved one often crumbles from the heat and the turbulence.

As we continue to glean sustenance from the author's kernels of wisdom, it becomes all too apparent that we, along with our addicted loved ones, are being poisoned by the unsavory byproducts of addiction.

This book offers suggestions to the family and loved ones of addicts, and these methods require us to exchange our toxic coating of negativity and denial for one that nourishes us - physically, mentally, spiritually and economically - without distorting our reality. The author recalls a time when her daughter, upon being asked of her whereabouts that evening, proceeds to concoct one of her characteristically tall tales. Although the mother knew her daughter was lying, she refrained from voicing those suspicions. Instead, she allowed her daughter to finish, while she remained impassive and unprovoked, thereby empowering herself and disarming her daughter in the process.

Setting rules and limits for the addict is another mechanism suggested in the book as a way to safeguard our overall wellbeing. Asking the addict to move out should his behavior become too disruptive or disturbing - and carrying out the order - is one more example of disengaging from our addicted love ones. There are many other inspiring stories included in the book along with helpful advice, hope and encouragement from those who have been where we, the families of an addict, are now.

At the end of the book, there are pages with listings of substance abuse facilities, mental health treatment centers, dual diagnosis rehabs, detox centers, and services for the families of the chemically addicted. It is a very comprehensive list for those who are looking for help in dealing with an addiction, whether it be a loved one's or their own.

Editorial Review:

Witnessing the addiction of a family member or loved one is a heart-rending experience. But hope can prevail, as shown in this compelling new book. Here, the gripping stories of fathers, mothers, sons, and daughters of addicts offer important lessons on loving, detachment, intervention, and self care.

The Journey: A Practical Guide to Healing Your Life and Setting Yourself Free

Brandon Bays

The Journey: A Practical Guide to Healing Your Life and Setting Yourself Free Brandon Bays Amazon Price: $11.20
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Customer Reviews:
Total reviews: 23 Average rating: 4.0 of 5

She didn't have Cancer 1 out of 5 stars.
3 of 5 people found this review helpful.

The main advertising for this book & 'The Journey' therapy keeps making out that she had cancer.

She didn't have cancer, she had a tumor.
What does that mean? A tumor is just a swelling or a lump of any kind, it doesn't have to be cancerous.
Notice, she never states in the book she had cancer, because *she didn't*.
In her case, it sounds like a Uterine Fibroids (go google it). If you really want to be technical, a Subserosal uterine fibroid given that it was growing into her belly. I've seen reports that 50% of women over 35 have these growths, but they're usually small.
Brandon Bay on the other hand, was so in denial, so dismissive and rejecting of *standard* medical treatment, so sure that she was living a holistic life, so spiritually aware and positive and healthy, that she didn't do anything about it until it was apparently the size of a *basket-ball* (taking her word for it only here).
And of course, so caught up in her self-image as a spiritual and health expert, that she didn't admit to anyone, not her friends, what was happening.
I'm not so sure she's changed.

To explain the tumor a little more - sometimes, growth of these is caused by excess estrogen. if that is causing it, then going off HRT, and not taking any say, estrogen-enhancing supplements etc (as are quite commonly used in new age circles) will cause them to shrink again. Also, one of the treatments for is ultrasound to break up the fibroid mass - so, massage would be slightly effective for this. And of course, they often just get smaller on their own.

And now, she's presenting this 'new' healing method, that she should have been familiar with for years given the fields she was involved with, but instead, must somehow have been reeeaaally ineffective all those years, because she'd never had any emotional breakthroughs before, it only *worked* after having been really foolhardy with her own health, and now she uses this as example of transformation, while scarily and misleadingly presenting it in terms most people will think of as 'cancer', to present herself as an expert in spirituality and health - a guru.
Hmmmmmm....

Disclaimer: I'm not even a Doctor, I just know what Uterine Fibroids are. And the cancer thing really bugged me.

Editorial Review:

This is a book about Freedom

All of us sense that deep inside lies huge potential. We long to experience it, yet something holds us back. We long to set ourselves free, but we don't know how. In this book, you finally learn how.

When Brandon Bays was diagnosed with a basketball-sized tumor in her uterus, she was catapulted into an extraordinary, soul searching journey. Determined to heal naturally, she took no drugs, underwent no surgery; but six and-a-half weeks later she was declared tumor-free. Going beyond current mind-body wisdom, she discovered a powerful means to get direct access to the soul--the unconditional love, the boundless peace, the living presence within us--and pioneered a revolutionary paradigm for healing. Tens of thousands worldwide have since used The Journey™ to awaken to their own infinite potential and free themselves from lifelong emotional blocks and physical illnesses.

Beyond Anxiety and Phobia: A Step-by-Step Guide to Lifetime Recovery

Edmund J. Bourne

Beyond Anxiety and Phobia: A Step-by-Step Guide to Lifetime Recovery Edmund J. Bourne Amazon Price: $13.57
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Customer Reviews:
Total reviews: 8 Average rating: 5.0 of 5

Helps learn about yourself and others 5 out of 5 stars.
11 of 11 people found this review helpful.

I never look to books to give me the ultimate answer. If I learn something from it and can apply it in some way to my life, and if it's writen well enough to keep me interested, it's worth it. This book was very good that way, at least for someone who likes philosopical/psychological stuff.

I've been diagnosed with a general anxiety disorder, and had a bout of depression last year. A very good therapist recommended this to me. In fact, she said that I HAD TO buy it. I did, and learned a lot about various types and triggers for anxiety. The more I learn about it, the easier for me to deal with it. It became a familiar, known side of me, and when I can separate the rest of me from it and look at it, and study it, it becomes less and less relevant. Which is what we all want, right?

And, it helped me understand other types of psychological issues. I don't suffer from all of those, thankfully, but it is sure interesting to learn how those work. Anyway, it's a good read. Enjoy!

Editorial Review:

Much of anxiety therapy is designed as quick, focused intervention, treating a specific syndrome without looking at the possibility of long- term healing. However, true recovery requires something more: understanding the meaning of anxiety symptoms and going deeper to face their underlying sources in a holistic and life-changing way. Beyond Anxiety and Phobia provides an array of alternative strategies for entering this long-term healing mode; describes alternative therapies such as herbs, yoga, massage, acupuncture, and homeopathy; and addresses the impact of perfectionism and other personality issues.

A Second Opinion: Rescuing America's Health Care

Dr. Arnold Relman

A Second Opinion: Rescuing America's Health Care Dr. Arnold Relman Amazon Price: $16.32
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Customer Reviews:
Total reviews: 8 Average rating: 5.0 of 5

Editorial Review:

The U.S. healthcare system is failing. It is run like a business, increasingly focused on generating income for insurers and providers rather than providing care for patients. It is supported by investors and private markets seeking to grow revenue and resist regulation, thus contributing to higher costs and lessened public accountability. Meanwhile, forty-six million Americans are without insurance. Health care expenditures are rising at a rate of 7 percent a year, three times the rate of inflation.

Dr. Arnold Relman is one of the most respected physicians and healthcare advocates in our country. This book, based on sixty years' experience in medicine, is a clarion call not just to politicians and patients but to the medical profession to evolve a new structure for healthcare, based on voluntary private contracts between individuals and not-for-profit, multi-specialty groups of physicians. Physicians would be paid mainly by salaries and would submit no bills for their services. All health care facilities would be not-for-profit. The savings from reduced administrative overhead and the elimination of billing fraud would be enormous. Healthcare may be our greatest national problem, but the provocative, sensible arguments in this book will provide a catalyst for change.

Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction

Mark Graban

Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction Mark Graban Amazon Price: $40.50
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Customer Reviews:
Total reviews: 4 Average rating: 5.0 of 5

Waiting for a long time 5 out of 5 stars.
1 of 1 people found this review helpful.

Lean Hospitals is a book I have been waiting to be written since 2004 when I first began teaching Lean to healthcare professionals. I just wish I had it four years ago. The book is fast read and does a nice job bridging Lean concepts and principles into the healthcare environment through examples and stories. Additionally, the book does not just focus on the tools Lean, but also the management system. This is a prerequisite for me before I will purchase any book to share with my senior leadership team (I just ordered a copy for the entire team).

Editorial Review:

Drawing on his years of working with hospitals, Mark Graban explains why and how lean can be used to improve safety, quality, and efficiency in a healthcare setting. After highlighting the benefits of lean methods for patients, employees, physicians, and the hospital itself, he explains how lean manufacturing staples such as Value Stream Mapping and process observation can help hospital personnel identify and eliminate waste in their own processes, effectively preventing delays for patients, reducing wasted motion for caregivers, and improving the quality of care. Additionally, Graban describes how Standardized Work and error-proofing can prevent common hospital errors and details root cause problem-solving and daily improvement processes that can engage all personnel in systemic improvement. A unique guide for healthcare professionals, this book clearly elaborates the steps they can take to begin the proactive process of lean implementation.

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