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The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

Michael Treacy, Fred Wiersema

The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market Michael Treacy, Fred Wiersema Amazon Price: $10.20
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Customer Reviews:
Total reviews: 27 Average rating: 4.5 of 5

This should be a text book 5 out of 5 stars.
1 of 1 people found this review helpful.

Best Marketing book I have ever read, I will keep this book forever. This is a must read for anyone in the marketing field. This book provides great examples along with real life examples.

Editorial Review:

Why is it that Casio can sell a calculator more cheaply than Kellogg’s can sell a box of corn flakes? Why can FedEx “absolutely, positively” deliver your package overnight but airlines have trouble keeping track of your bags? What does your company do better than anyone else? What unique value do you provide to your customers? How will you increase that value next year? As customers’ demands for the highest quality products, best services, and lowest prices increase daily, the rules for market leadership are changing. Once powerful companies that haven’t gotten the message are faltering, while others, new and old, are thriving. In disarmingly simple and provocative terms, Treacy and Wiersema show what it takes to become a leader in your market, and stay there, in an ever more sophisticated and demanding world.

Pour Your Heart into It : How Starbucks Built a Company One Cup at a Time

Howard Schultz, Dori Jones Yang

Pour Your Heart into It : How Starbucks Built a Company One Cup at a Time Howard Schultz, Dori Jones Yang Amazon Price: $10.85
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Customer Reviews:
Total reviews: 133 Average rating: 4.5 of 5

The Starbucks' Success Story 5 out of 5 stars.
1 of 1 people found this review helpful.

"If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible." ~ Howard Schultz

When Howard Schultz found Starbucks he had a dream of all Starbucks could be. After bringing back ideas from Milan he planned to infuse the company with a new energy. Instead of only selling coffee beans he wanted to open stores that sold espresso. When the owners of Starbucks didn't have the same vision, he opened up his own stores and then purchased Starbucks. The story is compelling and this book is one of the most exciting books on business I've ever read.

"Without the romance of Italian espresso, Starbucks would still be what it was, a beloved local coffee bean store in Seattle." ~ pg. 53

This book explains why franchising is a forbidden word at Starbucks. It also explains how special packaging had to be made to keep the coffee fresh. Stock options and an impressive health-care package also make working for Starbucks a positive experience.

While Howard Schultz's own story is woven into the pages, this book is mostly about the positive steps that were taken to make Starbucks a success. This book will appeal to anyone with an entrepreneurial spirit.

My own experience with Starbucks has been very positive. Once a reporter talked to me on the phone while he was at a Starbucks. My family loves buying Starbucks gift cards and we always make time to go to a Starbucks whenever we get together. It is like a family tradition. Yesterday I was at my local Starbucks drinking a tall chai tea and discovered they had the most delicious vanilla scones with icing. The girl at the counter told me she thought they tasted like sugar cookies and I must agree.

If you are looking for another book about Starbucks, I can
recommend: Starbucks Passion for Coffee

~The Rebecca Review

P.S. The proceeds from this book go to the Starbucks Foundation to support literacy programs.

Editorial Review:

Since 1987, Starbucks's star has been on the rise, growing from 11 Seattle, WA-based stores to more than 1,000 worldwide. Its goals grew, too, from the more modest, albeit fundamental one of offering high-quality coffee beans roasted to perfection to, more recently, opening a new store somewhere every day. An exemplary success story, Starbucks is identified with innovative marketing strategies, employee-ownership programs, and a product that's become a subculture.

Whether you're an entrepreneur, a manager, a marketer, or a curious Starbucks loyalist, Pour Your Heart into It will let you in on the revolutionary Starbucks venture. CEO Howard Schultz recounts the company's rise in 24 chapters, each of which illustrates such core values as "Winning at the expense of employees is not victory at all."

Redefining Global Strategy: Crossing Borders in a World Where Differences Still Matter

Pankaj Ghemawat

Redefining Global Strategy: Crossing Borders in a World Where Differences Still Matter Pankaj Ghemawat Amazon Price: $19.77
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Customer Reviews:
Total reviews: 5 Average rating: 4.5 of 5

Editorial Review:

Why do so many global strategies fail—despite companies’ powerful brands and other border-crossing advantages? Seduced by market size, the illusion of a borderless, “flat” world, and the allure of similarities, firms launch one-size-fits-all strategies.

But cross-border differences are larger than we often assume, explains Pankaj Ghemawat in Redefining Global Strategy. Most economic activity—including direct investment, tourism, and communication—happens locally, not internationally.

In this “semiglobalized” world, one-size-fits-all strategies don’t stand a chance. Companies must instead reckon with cross-border differences. Ghemawat shows you how—by providing tools for:

  • Assessing the cultural, administrative, geographic, and economic differences between countries at the industry level and deciding which ones merit attention.
  • Tracking the implications of particular border-crossing moves for your company’s ability to create value.
  • Creating superior performance with strategies optimized for adaptation (adjusting to differences), aggregation (overcoming differences), and arbitrage (exploiting differences), and for compound objectives.
  • In-depth examples reveal how companies such as Cemex, Toyota, Procter & Gamble, Tata Consultancy Services, IBM, and GE Healthcare have adroitly managed cross-border differences—as well as how other well-known companies have failed at this challenge.

Crucial for any business competing across borders, this book will transform the way you approach global strategy.

Medici Effect: What Elephants and Epidemics Can Teach Us About Innovation

Frans Johansson

Medici Effect: What Elephants and Epidemics Can Teach Us About Innovation Frans Johansson Amazon Price: $10.88
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Customer Reviews:
Total reviews: 36 Average rating: 4.5 of 5

A great read 5 out of 5 stars.
1 of 2 people found this review helpful.

A great book on innovation and outside the box thinking. Many innovators may find that their thinking, curiosity, and intuitiveness are outlined in the pages of this book. Use it as a catalyst for new ideas and possibilities. Ideation, in today's world, must have a broader scope and more examination. This book will help spark the possibilities within you.

Quick, Quick Delivery 5 out of 5 stars.
0 of 4 people found this review helpful.

My daughter needed this book for a class in college. I paid extra for next day delivery and it was here the next day.

The Road to Systematic Innovation? 4 out of 5 stars.
0 of 0 people found this review helpful.

At first glance, "The Medici Effect" can seem like yet another quick-read business book that simply restates the obvious. The author's basic thesis is this: to spur innovation, we must bring people together from different backgrounds and disciplines.

Well, that seem true enough... Just visit Thomas Edison's complex at Greenfield Village in Dearborn, Michigan, for an early example of this so-called "intersection of innovation." (Museum curators have done a fantastic job reconstructing his entire laboratory.)

What saves this book from the dust pile is the author's willingness to go beyond the easy answers. Brainstorming can often fail, says Johansson, and he spells out the most common pitfalls in great detail. Likewise, he says that building a culture of innovation must include both punishments and rewards for those involved -- even if those rewards are largely intangible. "Positive failure" is another powerful concept -- the idea that failure can be encouraged, managed and optimized for faster innovation.

Johansson illustrates his main point with a dozen or more entertaining anecdotes from a wide variety of fields, ranging from neurobiology at Brown University to video games to the restaurant business.

Along the way, he provides practical guidelines for team leaders and team members alike. Johansson knows that innovation isn't limited to PhD's in white lab coats or oddball geniuses with bad teeth. All of us are capable of (at least contributing to) breakthrough innovations, given the right support system and organizational attitude.

Of all the concepts Johansson presents, I found his section on "associative barriers" to be the most interesting. Here's a quick summary: As we become more knowledgeable about a particular field, we also begin to limit our cognitive freedom to make strange, unpredictable associations. For example, if I say "police," most people would associate that word with things like crime, violence, jail, justice or lawbreakers. Relatively few would jump to other associations, such as childhood disease or solar energy. By breaking down these associative barriers, we can see new connections and find new solutions to seemingly intractable problems.

If you don't have time to read the entire book (short as it is), I strongly recommend this section. The Medicis would certainly approve.

Editorial Review:

Why do so many world-changing insights come from people with little or no related experience? Charles Darwin was a geologist when he proposed the theory of evolution. And it was an astronomer who finally explained what happened to the dinosaurs.

Frans Johansson’s The Medici Effect shows how breakthrough ideas most often occur when we bring concepts from one field into a new, unfamiliar territory, and offers examples how we can turn the ideas we discover into path-breaking innovations.

Managing With Power: Politics and Influence in Organizations

Jeffrey Pfeffer

Managing With Power: Politics and Influence in Organizations Jeffrey Pfeffer Amazon Price: $13.57
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Customer Reviews:
Total reviews: 13 Average rating: 4.0 of 5

Editorial Review:

Although much as been written about how to make better decisions, a decision by itself changes nothing. The big problem facing managers and their organizations today is one of implementation--how to get things done in a timely and effective way. Problems of implementation are really issues of how to influence behavior, change the course of events, overcome resistance, and get people to do things they would not otherwise do. In a word, power. Managing With Power provides an in-depth look at the role of power and influence in organizations. Pfeffer shows convincingly that its effective use is an essential component of strong leadership. With vivid examples, he makes a compelling case for the necessity of power in mobilizing the political support and resources to get things done in any organization. He provides an intriguing look at the personal attributes--such as flexibility, stamina, and a high tolerance for conflict--and the structural factors--such as control of resources, access to information, and formal authority--that can help managers advance organizational goals and achieve individual success.

The Tipping Point: How Little Things Can Make a Big Difference

Malcolm Gladwell

The Tipping Point: How Little Things Can Make a Big Difference Malcolm Gladwell Amazon Price: $17.15
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Customer Reviews:
Total reviews: 930 Average rating: 4.0 of 5

Editorial Review:

"The best way to understand the dramatic transformation of unknown books into bestsellers, or the rise of teenage smoking, or the phenomena of word of mouth or any number of the other mysterious changes that mark everyday life," writes Malcolm Gladwell, "is to think of them as epidemics. Ideas and products and messages and behaviors spread just like viruses do." Although anyone familiar with the theory of memetics will recognize this concept, Gladwell's The Tipping Point has quite a few interesting twists on the subject.

For example, Paul Revere was able to galvanize the forces of resistance so effectively in part because he was what Gladwell calls a "Connector": he knew just about everybody, particularly the revolutionary leaders in each of the towns that he rode through. But Revere "wasn't just the man with the biggest Rolodex in colonial Boston," he was also a "Maven" who gathered extensive information about the British. He knew what was going on and he knew exactly whom to tell. The phenomenon continues to this day--think of how often you've received information in an e-mail message that had been forwarded at least half a dozen times before reaching you.

Gladwell develops these and other concepts (such as the "stickiness" of ideas or the effect of population size on information dispersal) through simple, clear explanations and entertainingly illustrative anecdotes, such as comparing the pedagogical methods of Sesame Street and Blue's Clues, or explaining why it would be even easier to play Six Degrees of Kevin Bacon with the actor Rod Steiger. Although some readers may find the transitional passages between chapters hold their hands a little too tightly, and Gladwell's closing invocation of the possibilities of social engineering sketchy, even chilling, The Tipping Point is one of the most effective books on science for a general audience in ages. It seems inevitable that "tipping point," like "future shock" or "chaos theory," will soon become one of those ideas that everybody knows--or at least knows by name. --Ron Hogan

The Southwest Airlines Way

Jody Hoffer Gittell

The Southwest Airlines Way Jody Hoffer Gittell Amazon Price: $11.53
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Customer Reviews:
Total reviews: 23 Average rating: 4.5 of 5

Editorial Review:

"If you look at Southwest Airlines, and I admire what they do, they've been the most successful airline in the industry."

--Gerard Arpey, CEO, American Airlines

"Through extensive research Jody Hoffer Gittell gets to the bottom of what has sustained Southwest Airlines' positive employee relations and high performance through good and bad times."

--Thomas A. Kochan, professor, MIT Sloan School of Management, MIT Global Airline Industry Program

In an industry with losses in the billions, Southwest Airlines has an unbroken string of 31 consecutive years of profitability. The Southwest Airlines Way examines how the company uses high-performance relationships to create enormous competitive advantage in motivation, teamwork, and coordination among employees. It then goes further to show how any company can foster these powerful cooperative relationships and explains how to:

  • Lead with credibility and caring
  • Invest in frontline leaders
  • Hire and train for relational competence
  • Use conflicts to build relationships
  • Make unions its partners, not its adversaries
  • Build relationships with its suppliers

Only the Paranoid Survive: How to Exploit the Crisis Points That Challenge Every Company

Andrew S. Grove

Only the Paranoid Survive: How to Exploit the Crisis Points That Challenge Every Company Andrew S. Grove Amazon Price: $11.53
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Customer Reviews:
Total reviews: 28 Average rating: 4.0 of 5

Editorial Review:

Under Andy Grove's leadership, Intel has become the world's largest chip maker and one of the most admired companies in the world. In Only the Paranoid Survive, Grove reveals his strategy of focusing on a new way of measuring the nightmare moment every leader dreads--when massive change occurs and a company must, virtually overnight, adapt or fall by the wayside.

Grove calls such a moment a Strategic Inflection Point, which can be set off by almost anything: mega-competition, a change in regulations, or a seemingly modest change in technology. When a Strategic Inflection Point hits, the ordinary rules of business go out the window. Yet, managed right, a Strategic Inflection Point can be an opportunity to win in the marketplace and emerge stronger than ever.

Grove underscores his message by examining his own record of success and failure, including how he navigated the events of the Pentium flaw, which threatened Intel's reputation in 1994, and how he has dealt with the explosions in growth of the Internet. The work of a lifetime, Only the Paranoid Survive is a classic of managerial and leadership skills.

The Currency Paperback edition of Only the Paranoid Survive includes a new chapter about the impact of strategic inflection points on individual careers--how to predict them and how to benefit from them.

The Social Life of Information

John Seely Brown, Paul Duguid

The Social Life of Information John Seely Brown, Paul Duguid Amazon Price: $12.89
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Customer Reviews:
Total reviews: 54 Average rating: 4.0 of 5

Editorial Review:

How many times has your PC crashed today? While Gordon Moore's now famous law projecting the doubling of computer power every 18 months has more than borne itself out, it's too bad that a similar trajectory projecting the reliability and usefulness of all that power didn't come to pass, as well. Advances in information technology are most often measured in the cool numbers of megahertz, throughput, and bandwidth--but, for many us, the experience of these advances may be better measured in hours of frustration.

The gap between the hype of the Information Age and its reality is often wide and deep, and it's into this gap that John Seely Brown and Paul Duguid plunge. Not that these guys are Luddites--far from it. Brown, the chief scientist at Xerox and the director of its Palo Alto Research Center (PARC), and Duguid, a historian and social theorist who also works with PARC, measure how information technology interacts and meshes with the social fabric. They write, "Technology design often takes aim at the surface of life. There it undoubtedly scores lots of worthwhile hits. But such successes can make designers blind to the difficulty of more serious challenges--primarily the resourcefulness that helps embed certain ways of doing things deep in our lives."

The authors cast their gaze on the many trends and ideas proffered by infoenthusiasts over the years, such as software agents, "still a long way from the predicted insertion into the woof and warp of ordinary life"; the electronic cottage that Alvin Toffler wrote about 20 years ago and has yet to be fully realized; and the rise of knowledge management and the challenges it faces trying to manage how people actually work and learn in the workplace. Their aim is not to pass judgment but to help remedy the tunnel vision that prevents technologists from seeing larger the social context that their ideas must ultimately inhabit. The Social Life of Information is a thoughtful and challenging read that belongs on the bookshelf of anyone trying to invent or make sense of the new world of information. --Harry C. Edwards

Mergers and Acquisitions from A to Z

Andrew J. Sherman, Milledge A. Hart

Mergers and Acquisitions from A to Z Andrew J. Sherman, Milledge A. Hart Amazon Price: $23.10
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Customer Reviews:
Total reviews: 2 Average rating: 4.5 of 5

Mergers and Acquisitions from A and Z by Sherman 5 out of 5 stars.
7 of 18 people found this review helpful.

The author explains the distinction between a merger combination and the purchasing of assets in an acquisition by the buyer.
Mergers involve considerable restructuring and revaluations
as a condition precedent to success. Classic merger difficulties
involve indecision, tying in loose ends and optimal timing.
Potential sellers seek to build value ; wherein, buyers seek to
acquire and nurture value. Acquisitions involve conceptual
formulation, action planning, overcoming hurdles and offering
memoranda. Due diligence involves an intensive study of the factors driving the deal. These factors involve title, staffing issues, environmental liability, ongoing litigation and
"dressing up the financial statements" in anticipation of the sale. Buyer errors involve poor communications, lack of planning,
inadequate timing and review of the corporate records of the
seller. The acquisition is well worth the price charged for the
significant value of the information contained.

Editorial Review:

A concise strategic and legal guide for both buyers and sellers at large and small companies, Mergers and Acquisitions from A to Z is a practical, hands-on resource for anyone involved in any merger or acquisition. Written in clear, jargon-free language, the book provides extensive, easy-to-understand information on the entire transaction, including an overview of tax and accounting considerations, drafting legal documents, and analyzing projected financial gain. Thoroughly revised to reflect the latest changes in the business environment, the new edition features: * The latest trends and best practices for structuring profitable deals * New due diligence rules and strategies in the age of Sarbanes-Oxley * Guidelines for keeping deals on track and managing post-closing challenges * And much more Written for those already involved in M&A deals or considering a move in that direction, Mergers and Acquisitions from A to Z demystifies the entire process.

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