Human Resources & Personnel Management Books - Page 12

199 Pre-Written Employee Performance Appraisals: The Complete Guide to Successful Employee Evaluations And Documentation - With Companion CD-ROM

Stephanie Lyster, Anne Arthur

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Customer Reviews:
Total reviews: 11 Average rating: 5.0 of 5

Editorial Review:

No matter what type of business or even nonprofit organization you are managing, a written performance appraisal is good management. Employee reviews can serve as a platform for employees to bring forth questions and concerns. This can help increase employee dedication, creativity, and job satisfaction. Reviews allow you to evaluate employees for increased responsibilities and future promotions. You will have written records of your employees performance, get more productivity, and clearly set compensation. Employee appraisals are critical to your organization, but are time-consuming to write. This new book and companion CD-ROM is your solution. You will produce professional-quality performance reviews in minutes. The book provides over 199 pre-written employee phrases you can insert into a blank employee appraisal form. The evaluations are professional, constructive, and direct. See the accompanying CD-ROM for 25 different categories to evaluate your employee in. Each category includes at least 8 different phrases you can choose from to describe your employees performance in that category. Pick and choose which categories you would like to include in your employees performance appraisal and how you want to describe your employees performance in that category and then just insert them all into the prepared appraisal form.

A PhD Is Not Enough: A Guide To Survival In Science

Peter J. Feibelman

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Customer Reviews:
Total reviews: 38 Average rating: 4.5 of 5

Mostly obvious advice, but helpful if you read between the lines 3 out of 5 stars.
4 of 4 people found this review helpful.

Overall, I did not find this book to be helpful upon reading it. The vast majority of the advice is either obvious or something you already know by the time you become aware of and purchase this book. Who doesn't know that working long hours and refraining from having children is one of the best ways to succeed in science? Who doesn't know that having a good mentor is an invaluable asset, but not guaranteed to happen because we as scientists receive no training in how to be good mentors?

On the positive side, if you read the anecdotes and success/failure stories that constitute a significant fraction of the book, there is a lot to be learned. Some provide hope because they remind you that others have successfully overcome the same challenges you have faced. Others reinforce the often overlooked point that, while having a supportive mentor is beneficial, we are in a career where being your own best advocate is a must. Taking the anecdotal stories as advice on how to best represent yourself and prepare for your career can make this a useful read. That having been said, the value of the advice tapers off the later in your career you read it.

Editorial Review:

Despite your graduate education, brainpower, and technical prowess, your career in scientific research is far from assured. Permanent positions are scarce, science survival is rarely part of formal graduate training, and a good mentor is hard to find. This exceptional volume explains what stands between you and fulfilling long-term research career. Bringing the key survival skills into focus, A Ph.D. Is Not Enough! proposes a rational approach to establishing yourself as a scientist. It offers sound advice of selecting a thesis or postdoctoral adviser, choosing among research jobs in academia, government laboratories, and industry, preparing for an employment interview, and defining a research program. This book will help you make your oral presentations effective, your journal articles compelling, and your grant proposals successful. A Ph.D. Is Not Enough should be required reading for anyone on the threshold of a career in science.

The 2-Second Commute: Join the Exploding Ranks of Freelance Virtual Assistants

Christine Durst, Michael Haaren

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Customer Reviews:
Total reviews: 67 Average rating: 5.0 of 5

yet another home / web based business manual 3 out of 5 stars.
3 of 7 people found this review helpful.

90% of what this book covers appears in countless other books for small and home based businesses. And, I'm not so sure that the other 10% is really so revolutionary because the concept of working remotely has been around for several decades now. The authors outstanding accomplishment seems to be giving what they believe to be a revolutionary new job category a catchy name. Still, if you've been living on a distant planet, you may find their mention of the basic components, requirements and legalese of starting a business helpful.

Editorial Review:

Virtual Assistants work from home, providing everything from administrative support to high-end consulting via email, phone and fax. Predicted to be a $130 billion industry by 2008, they don't commute, they set their own hours, and they get to spend time with their kids.

Based on the highly-successful Virtual Assistant training programs Chris Durst and Michael Haaren developed for the US Armed Forces and the US Department of State, The 2-Second Commute: Join the Exploding Ranks of Freelance Virtual Assistants brings you the knowledge without the classroom!

Training program participants have billed over $30 MILLION since our training programs started in 2002. Now YOU can learn from Chris & Mike, too, and start your own successful VA business!

Perfect Phrases for Documenting Employee Performance Problems (Perfect Phrases Series)

Anne Bruce

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Customer Reviews:
Total reviews: 9 Average rating: 4.5 of 5

These phrases could get you in big trouble! 1 out of 5 stars.
17 of 17 people found this review helpful.

I can only assume that the other reviewers have not cleared these phrases with any HR department--or that they are friends of the author. The classic text by James Neal IS useful, so if you are looking for phrases, consider it. I will use this one as a source for examples of dangerous appraisal comments.

Let's say you receive your performance appraisal--the one on which your pay is based. You aren't getting a raise this year and you wonder why. How would you like to see some of Ms. Bruce's phrases on your appraisal? "Is clumsy." "Has an angry personality." "Celebrates seldom." "Has skewed logic." "Is a turn-off to fellow employees." "Does not appear to have adequate support system at home." "Has come to work bruised or badly shaken emotionally." Does not know how to brainstorm, in fact brain drizzles."

I sincerely thought this was meant to be a joke book when I first read it. Many of the opinions (compared to behavioral observations) could never be proven--and even if they could, would not be valid for a performance appraisal. Furthermore, consider how unprofessional a supervisor or manager would sound using terminology like this in something that might end up in court or an employment hearing some day: "Gets way too emotional." "Puts the kibosh on positive attitudes." "Acts very suspicious of everyone, almost paranoid." "Is sometimes difficult to understand because of heavy accent or language barriers." "Would not be found guilty of integrity if it were a crime." And those are supposed to be, as the cover says, ready-to-use phrases for addressing all performance issues?

Ms. Bruce is knowledgable and capable, so I am surprised at this material. If you purchase it, do not assume all or even most of the phrases will do anything more than result in a negative evaluation for YOU. You might end up with an appraisal that says, "Is more comfortable in the victim role," "Is slow moving," "Does not read newspapers or magazines," or even, "does not appear underchallenged."

Editorial Review:

Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides:

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• Ways to enhance customer service in any business.
• Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture.
• The best answers to a wide range of interview questions.
• Tips for documenting performance issues and conducting face-to-face reviews.

. .

This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.

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The 4 Dimensional Manager: DiSC Strategies for Managing Different People in the Best Ways (Inscape Guide)

Julie Straw

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Customer Reviews:
Total reviews: 7 Average rating: 4.0 of 5

DiSC users reference 4 out of 5 stars.
2 of 3 people found this review helpful.

This is a great little book both for those new to DiSC and old time users of this tool. Great tips for Managers who want to adapt their management style to better communicate with their employees. Tips on giving feedback, problem solving, delegating etc. Well worth the money.

Editorial Review:

Successful managers work like coaches, assessing each person's strengths and weaknesses and developing the best strategy to get the job done. The 4-Dimensional Manager shows how managers can become more effective by using the DiSC system. "DiSC" stands for four communication styles: Dominance (direct and decisive); Influence (optimistic and outgoing); Supportive (sympathetic and cooperative); and Conscientious (concerned and correct). In the book's first part, readers assess their own style, the style of the people they manage, and the style of their organization. The second part shows how to choose the most effective style (or combination of styles) for any situation, focusing on seven key areas: delegating, decision making, problem solving, motivating, complimenting, giving constructive feedback, and developing skills.

Leader As Coach: Strategies for Coaching & Developing Others

Mary Dee Hicks

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Customer Reviews:
Total reviews: 3 Average rating: 4.5 of 5

This book has been my guide for my active research project. 5 out of 5 stars.
27 of 29 people found this review helpful.

This book has been both inspirational and motivational for me. I love the quotes and have used them when sending memos to people involved in my Masters active research project. The few colorful pictures are beautiful and representative of reaching high for the stars. The texture of the paper used is similar to a magazine's. I almost felt I was reading one, which felt more like leisure reading. The book is short, easy to read, and to the point. I've taken much of the advise while I've engaged as a leader in my project. I've made efforts to become a better listener, give positive feedback, inspire people to take risks, and built a bond of trust. I learned that I have to model the good habits I'd like others to practice. The strategies suggested are a must for people in the business world and adminstrators or leaders in education. The book is practical for anyone who assumes a leadership role and does not know how to begin the process. Thumbs up!

Editorial Review:

'Leader As Coach' is a straight-forward, practical book that can help you lead your people and your organization to greater success.

The tips and practices in 'Leader As Coach' will enable you to sharpen your coaching skills so that you can attract and retain the talent you need for success, foster growth in others, provide effective feedback, orchestrate learning opportunities, and groom high-potential performers. After all, your people are your most important asset.

Within these pages you’ll find:
--Five high-impact strategies for effective coaching.
--Useful insights on how to deal with resistance and motivate others.
--Hundreds of tips and action steps to make you a better coach.

Improving Performance: How to Manage the White Space in the Organization Chart (Jossey Bass Business and Management Series)

Geary A. Rummler, Alan P. Brache

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Customer Reviews:
Total reviews: 17 Average rating: 5.0 of 5

Simply the best of "Best Practices" - Invaluable 5 out of 5 stars.
4 of 7 people found this review helpful.

As a business process and systems analyst, I have used the techniques in this book extensively to document existing and proposed processes and systems.

The diagramming techniques ensure thorough identification of all relevant interfaces and will assist in identifying those frustrating and toxic business processes that defy verbal description, but once diagrammed, seem to become clearly understood. I cannot count how many "Ah-ha" moments I have seen when confused managers, too deep in the trees to be able to see the whole forest, finally see the problems with their business laid out in clear pictures drawn with the techniques taught in this book.

Editorial Review:

Streamline the processes vital to optimum performance

With over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Rummler and Brache reflect on the key needs of organizations faced with today's challenge of managing change. With multiple charts, checklists, hands-on tools and case studies, the authors show how they implemented their Performance Improvement methodology in over 250 successful projects with clients such as Hewlett-Packard, 3M, Shell Oil, and Citibank.

Keeping Employees Accountable for Results: Quick Tips for Busy Managers

Brian Cole Miller

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Customer Reviews:
Total reviews: 6 Average rating: 4.5 of 5

Easy to Use Handbook 5 out of 5 stars.
5 of 5 people found this review helpful.

Accountability is essential to individual and organizational success, but few leaders know how to make it happen. Consequently, accountability remains at too high a level-far away from the people who really should be accountable for their work. Managers spend far too much of their valuable time chasing after details, progress reports, and hope-it-got-done worries. If there were a way to calculate the value of managerial time wasted because of our accountability deficiency, the cost would be astronomical. If you could calculate the cost to you, personally, it would far exceed the price of this book.

Miller presents his advice in a design that's easy to grasp-complete with anagram. He offers a SIMPLE system: Set expectations, Invite commitment, Measure results, Provide feedback, Link to consequences, and Evaluate effectiveness. Each of these components is explained in its own chapter, following the same format. The principle is presented, followed by an explanation of why it is important, then the how-to. Examples and checklists (good ones at the end of each chapter) strengthen the book's value.

You will gain a considerable amount of worthwhile knowledge, technique, and advice reading this book from cover to cover. However, the strongest benefit will come over time as you use this volume as a reference book, a handbook to return to for refreshers and reinforcement.

Idea: copy relevant items from the end-of-chapter checklists and use them as daily reminders that you're doing what must be done to build and maintain accountability. This is a book you'll want to keep close to your desk as an important companion.

PS-the principles will work in non-business situations, as well.

Editorial Review:

How can busy managers hold employees accountable for results they did or did not achieve? "Keeping Employees Accountable for Results" moves beyond the far-from-ideal annual performance review - which only evaluates what has already occurred, and not what the manager wants to achieve - and shows readers how to effectively manage performance on an ongoing basis. Packed with easy-to-use tools, the book gives time-pressed managers everything they need to ensure results.

The Mentor's Guide: Facilitating Effective Learning Relationships

Lois J. Zachary

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Customer Reviews:
Total reviews: 7 Average rating: 5.0 of 5

The Mentor's Guide 5 out of 5 stars.
17 of 17 people found this review helpful.

This book provides mentors the tools they need in order to develop and maintain a mentoring relationship. In order to develop a successful mentoring relationship, it is important that the mentor have a good foundation in the purpose of the mentor/mentee relationship and then how know how to develop the relationship. The Mentor's Guide, by Lois J. Zachary, gives mentors this foundation and provides them with support in developing the mentor/mentee relationship.

Lois goes on to provide mentors with the information they need in order to be successful. Learning, according to Lois, is the primary goal of the mentoring relationship. In order for learning to occur, the relationship must be learner centered. The book provides guidelines on creating a learner-centered environment.

The book provides information as well as worksheets that help mentors develop their mentoring skills. Worksheets on developing goals and priorities, confidentiality, boundaries, planning, cross-cultural mentoring, assessing the quality of interactions, skill assessment, as well as strategies to develop successful reflections are a few of the worksheets provided by the book.

This is an excellent book that provides mentors will the tools they need in order to be successful.

Editorial Review:

Thoughtful and rich with advice, The Mentor's Guide explores the critical process of mentoring and presents practical tools for facilitating the experience from beginning to end. Now managers, teachers, and leaders from any career, professional, or educational setting can successfully navigate the learning journey by using the hands-on worksheets and exercises in this unique resource.

Readers will learn how to:

• Assess their readiness to become a mentor
• Establish the relationship
• Set appropriate goals
• Monitor progress and achievement
• Avoid common pitfalls
• Bring the relationship to a natural conclusion

"The greatest gift one can give, other than love, is to help another learn! Every leader who cares about nurturing talent and facilitating excellence will find this book a joy to read and a jewel to share."
--Chip R. Bell, author of Managers as Mentors

Business Research Methods (with Web Surveyor Certificate and InfoTrac )

William G. Zikmund

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Customer Reviews:
Total reviews: 7 Average rating: 4.5 of 5

A must have for those conducting surveys! 5 out of 5 stars.
4 of 10 people found this review helpful.

I've been doing online surveys and consulting for years and have found Vista surveys to be the best by far. This book really helps to enusure that I ask the right questions for my Fortune 500 clients! Highly recommend indeed!

I'v been here! 5 out of 5 stars.
1 of 9 people found this review helpful.

Excellent work! Can't wait to read it between lines from cover to cover.

Even though I walk through the valley of the shadow of death, I fear no evil, for You are with me.
Psalm 23:1-6

Didn't receive the book 5 out of 5 stars.
1 of 15 people found this review helpful.

I ordered three books and this is the only one I didn't receive. At first I thought the hurricane might have slowed the process up but I never did get it. I had to drop my class.

Editorial Review:

This best-selling text continues in its seventh edition to provide the most current and comprehensive coverage of business research. Its student-friendly design contains numerous examples illustrating real-world research in management, marketing, finance, accounting, and other business areas. Business Research Methods, 7e, is the ideal text for undergraduate and first year MBA courses in marketing, management, or quantitative studies.