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Gung Ho! Turn On the People in Any Organization

Ken Blanchard

Gung Ho! Turn On the People in Any Organization Ken Blanchard Amazon Price: $13.57
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By: William Morrow
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Customer Reviews:
Total reviews: 107 Average rating: 4.5 of 5

Editorial Review:

Ken Blanchard and Sheldon Bowles, co-authors of the New York Times business bestseller Raving Fans, are back with Gung Ho! Here is an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. It is a must-read for everyone who wants to stay on top in today's ultra-competitive business world.

Raving Fans taught managers how to turn customers into full-fledged fans. Now, Gung Ho! brings the same magic to employees. Through the inspirational story of business leaders Peggy Sinclair and Andy Longclaw, Blanchard and Bowles reveal the secret of Gung Ho--a revolutionary technique to boost enthusiasm and performance and usher in astonishing results for any organization. The three principles of Gung Ho are:

  • The Spirit of the Squirrel
  • The Way of the Beaver
  • The Gift of the Goose

These three cornerstones of Gung Ho are surprisingly simple and yet amazingly powerful. Whether your organization consists of one or is listed in the Fortune 500, this book ensures Gung Ho employees committed to success.

Gung Ho! also includes a clear game plan with a step-by-step outline for instituting these groundbreaking ideas. Destined to become a classic, Gung Ho! is a rare and wonderful business book that is packed with invaluable information as well as a compelling, page-turning story.

Management legend Ken Blanchard and master entrepreneur Sheldon Bowles are back with Gung Ho!, revealing a surefire way to boost employee enthusiasm, productivity, and performance and usher in astonishing results for any organization.

Raving Fans brilliantly schooled managers on how to turn customers into raving fans. Gung Ho! now brings the same magic to employees. Here is the story of how two managers saved a failing company and turned in record profits with record productivity. The three core ideas of Gung Ho! are surprisingly simple: worthwhile work guided by goals and values; putting workers in control of their production; and cheering one another on. Their principles are so powerful that business leaders, reviewing the manuscript for Ken and Sheldon, have written to say, "Sorry. Ignored instructions. Have photocopied for everyone. I promise to buy books, but can't wait. We need now!" Like Raving Fans, Gung Ho! delivers.

What Color Is Your Parachute Workbook: How to Create a Picture of Your Ideal Job or Next Career

Richard Nelson Bolles

What Color Is Your Parachute Workbook: How to Create a Picture of Your Ideal Job or Next Career Richard Nelson Bolles Amazon Price: $9.95
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Customer Reviews:
Total reviews: 127 Average rating: 4.0 of 5

Create a compelling vision of the career you want 5 out of 5 stars.
8 of 8 people found this review helpful.

This book is short, but it will support you in generating a lot of valuable information about your values and a career tailored to fit you. Expect to invest about 20 hours in the self exploration exercises in this book.

You get two products from doing this work:

(1) A baseline self-assessment that you can keep for life and update as it suits your needs.

(2) A compelling, pull-to vision of what you want from your career and life that will operate on you consciously and unconsciously to propel you towards getting exactly what you want.

I used a version of this book in 1992 to create a vision of the career and life that I wanted. Then I put everything away and didn't look at the work I had done for ten years.

In 2002, I looked at the exercises I had done in 1992. I got goosebumps! Without ever having looked at what I had written again, I had created what I had envisioned ten years previously. Amazing!

As an executive search consultant, I talk daily with people who are in the process of reflecting on their career choices. Because of my own positive experience, this is my favorite print resource, hands down, to share with people who want to generate more self-awareness about their values and a vision of what they want from their careers.

Editorial Review:

Yes, this is the best-selling job-hunting book in the world with more than 8 million sold, but this year's edition is not your father's "Parachute. The 2005 edition faces squarely the "workquake" that is shaking up the job market around the world and gives not only simple steps but also steady hope.

Managing the Professional Service Firm

David H. Maister

Managing the Professional Service Firm David H. Maister List Price: $45.00
By: Free Press
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Customer Reviews:
Total reviews: 50 Average rating: 5.0 of 5

Editorial Review:

At last here is a comprehensive text on the managerial problems of professional firms. David Maister, whose international consulting practice has gained him the reputation among his peers as "the guru's guru", brings together for the first time his most brilliant and penetrating work on virtually every management issue facing professional firms today. Professional firms, he shows, are different from other business enterprises in two ways. First, they are in the business of providing highly customized services, and hence cannot apply many of the management principles developed for the mass production industrial world. Second, professional services are highly personalized and involve the skills of individuals. Firms must compete not only for clients, but also for talented professionals. Drawing on ten years' research amid consulting to these unique and creative institutions, Maister explores issues ranging from marketing and business development to multinational strategies, from human resource policies to profit improvement strategies, from strategic planning to the effective behavior of practice leaders. His concepts and practical advice have already become gospel to accountants, consultants, lawyers, public relations agencies, executive search, and many other professions. Maister simplifies management issues by observing that "every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners." Professional service firms, he shows, must practice "balance sheet" management by learning to develop their two key assets: client relationships and their stock of skill, talent, knowledge, and ability. "David Maister's name is synonymous with the latest thinking in professional service firm management. This book suggests why." --James L. Heskett, Professor, Harvard Business School Co-author of "Service Breakthroughs"

Dealing With People You Can't Stand

Rick Brinkman

Dealing With People You Can't Stand Rick Brinkman List Price: $12.95
By: McGraw-Hill Companies
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Customer Reviews:
Total reviews: 40 Average rating: 4.5 of 5

the difficlties of self-knowledge 4 out of 5 stars.
2 of 3 people found this review helpful.

I found this book is quite helpful in identifying differing communication styles and in giving suggestions for how to deal with them. One of the major, salutary, insights is that each of us probably has a communication styles that irritate somebody, somewhere. Ouch! But recognizing that aspect of "the problem with OTHER people" gives us a better chance to improve matters. I liked the humor, too.

You can't fit it all in one book 4 out of 5 stars.
1 of 1 people found this review helpful.

This is a light, easy, funny, and informative read. However, it's strikingly similar to "Coping with Difficult People" by Bramson, which was published first. Both books describe the same exact handful of problematic people and even share some of the same labels for them. If you don't know a person like this now that you could use some help with, chances are you did in the past or will in the future. However, you probably have problems not discussed here. This book is thorough in what it covers, but it could discuss more problems than such a small handful, and it's all about problems with people at work. You could probably apply some of this to situations outside of work, but it's a bit impersonal for use with friends and family.

Editorial Review:

Do you know people who try to intimidate you? Or who waffle about decisions? Do you ever get tired of hearing, "That won't work," or "It's not my fault"? Now devotees of Brinkman and Kirschner's seminars and tapes can enjoy their insights in book form, while new fans discover the duo's tested techniques for bringing out the best in people at their worst. With wit and wisdom, the authors identify the 10 types of difficult people on the job-including tanks, snipers, grenades, know-it-alls, and think-they-know-it-alls. Step by step, they show exactly how to get results with each.

Snakes in Suits: When Psychopaths Go to Work

Paul Babiak, Robert D. Hare

Snakes in Suits: When Psychopaths Go to Work Paul Babiak, Robert D. Hare Amazon Price: $11.53
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Customer Reviews:
Total reviews: 38 Average rating: 4.5 of 5

Editorial Review:

Let's say you're about to hire somebody for a position in your company. Your corporation wants someone who's fearless, charismatic, and full of new ideas. Candidate X is charming, smart, and has all the right answers to your questions. Problem solved, right? Maybe not.

We'd like to think that if we met someone who was completely without conscience -- someone who was capable of doing anything at all if it served his or her purposes -- we would recognize it. In popular culture, the image of the psychopath is of someone like Hannibal Lecter or the BTK Killer. But in reality, many psychopaths just want money, or power, or fame, or simply a nice car. Where do these psychopaths go? Often, it's to the corporate world.

Researchers Paul Babiak and Robert Hare have long studied psychopaths. Hare, the author of Without Conscience, is a world-renowned expert on psychopathy, and Babiak is an industrial-organizational psychologist. Recently the two came together to study how psychopaths operate in corporations, and the results were surprising. They found that it's exactly the modern, open, more flexible corporate world, in which high risks can equal high profits, that attracts psychopaths. They may enter as rising stars and corporate saviors, but all too soon they're abusing the trust of colleagues, manipulating supervisors, and leaving the workplace in shambles.

Snakes in Suits is a compelling, frightening, and scientifically sound look at exactly how psychopaths work in the corporate environment: what kind of companies attract them, how they negotiate the hiring process, and how they function day by day. You'll learn how they apply their "instinctive" manipulation techniques -- assessing potential targets, controlling influential victims, and abandoning those no longer useful -- to business processes such as hiring, political command and control, and executive succession, all while hiding within the corporate culture. It's a must read for anyone in the business world, because whatever level you're at, you'll learn the subtle warning signs of psychopathic behavior and be able to protect yourself and your company -- before it's too late.

Topgrading: How Leading Companies Win by Hiring, Coaching, and Keeping the Best People, Revised and Updated Edition

Ph.D., Bradford D. Smart

Topgrading: How Leading Companies Win by Hiring, Coaching, and Keeping the Best People, Revised and Updated Edition Ph.D., Bradford D. Smart Amazon Price: $19.77
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Customer Reviews:
Total reviews: 58 Average rating: 4.0 of 5

Editorial Review:

Great companies don’t just depend on strategies—they depend on people. The more great people on your team, the more successful your organization will be. But that’s easier said than done. Statistically, half of all employment decisions result in a mishire: The wrong person winds up in the wrong job. But companies that have followed Bradford Smart’s advice in Topgrading have boosted their successful hiring rate to 90 percent or better, giving them an unbeatable competitive advantage.

Now Smart has fully revised his 1999 management classic to reintroduce the topgrading concept, which works for companies large and small in any industry. The author spells out his practical approach to finding and managing A-level talent—as well as coaching B players to turn them into A players. He provides intriguing case studies drawn from more than four thousand in-depth interviews.

As Smart writes in his introduction, “All organizations, all businesses live or die mostly on their talent, and any manager who fails to topgrade is nuts, or a C player. . . . Those who, way deep down, would sooner see an organization die than nudge an incompetent person out of a job should not read this book... Topgrading is for A players and all those aspiring to be A players.”

The First-Time Manager

Loren B. Belker, Gary S. Topchik

The First-Time Manager Loren B. Belker, Gary S. Topchik Amazon Price: $12.21
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Customer Reviews:
Total reviews: 30 Average rating: 4.0 of 5

rambling; avoid 1 out of 5 stars.
1 of 1 people found this review helpful.

The title and chapter titles make this book sound useful, but the contents belie the promise. Unfortunately, the text meanders around topics, defying the reader to learn. Instead of this book, read the well-organized, compelling _12: The Elements of Great Managing, by Wagner and Harter_.

Editorial Review:

This is a true management classic! Since its original publication, "The First-Time Manager" has helped many thousands of rookie managers handle their new responsibilities. Complete but concise, this book covers essential management topics, from managing time and stress, to motivating and counseling employees. The fifth edition, completely updated and expanded, gives readers the crucial information they need on all the fundamentals of the job, plus new material on topics including: building trust and confidence; being an active listener; motivating others; managing a diverse group of individuals; conducting performance appraisals; dealing with resistance to change; and, building a team environment and more. Written in an engaging, conversational style, this classic skill-building book is more than ever an indispensable tool for anyone starting a career in management.

Perfect Phrases for Performance Reviews : Hundreds of Ready-to-Use Phrases That Describe Your Employees' Performance

Douglas Max, Robert Bacal

Perfect Phrases for Performance Reviews : Hundreds of Ready-to-Use Phrases That Describe Your Employees' Performance Douglas Max, Robert Bacal Amazon Price: $9.95
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Customer Reviews:
Total reviews: 13 Average rating: 3.5 of 5

Editorial Review:

Hands-on help for quickly­­and persuasively­­writing company-mandated performance appraisals

Writing performance appraisals is one of the most difficult and time-consuming tasks managers face. Perfect Phrases for Performance Reviews simplifies the job, providing a comprehensive collection of phrases that managers can use to describe employee performance, provide directions for improvement, and more. For example:

  • "Sets priorities well"
  • "Misses important deadlines"
  • "Thorough, reliable, and accurate"

All managers and HR professionals will value the book for its:

  • Hundreds of ready-to-use phrases, organized by job skill and performance level
  • Tips for documenting performance issues and conducting face-to-face reviews
  • Easily adapted performance review templates covering five performance levels

With the wide-ranging assortment of descriptions available in this book, managers will be able to find the perfect terms to help them analyze and understand the work performance of each person they work with.

Perfect Phrases for Managers and Supervisors: Hundreds of Ready-to-Use Phrases for Any Management Situation (Perfect Phrases)

Meryl Runion

Perfect Phrases for Managers and Supervisors: Hundreds of Ready-to-Use Phrases for Any Management Situation (Perfect Phrases) Meryl Runion Amazon Price: $9.95
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Customer Reviews:
Total reviews: 15 Average rating: 4.5 of 5

Editorial Review:

Powerful phrases for effective communication in every management situation

The latest addition to the bestselling Perfect Phrases series, Perfect Phrases for Managers and Supervisors is an indispensable tool for novice to mid-level managers and frontline supervisors. Corporate communications guru Meryl Runion coaches readers in the six fundamentals of effective delivery, including "Be Short, Specific, Targeted," and "Say What You Mean, Mean What You Say, and Don't Be Mean When You Say It." And she arms them with:

  • Hundreds of perfect phrases for every phase of management, from supervising operations, to performance reviews, to communicating the company's mission
  • Expert advice on effective communication, with tips on what to say and what not to say, establishing the right tone, establishing authority, and more
  • Phrases for hundreds of specific tasks, including delegating, giving feedback, empowering employees, handling emotional employees, disciplining, and terminating

The No Complaining Rule: Positive Ways to Deal with Negativity at Work

Jon Gordon

The No Complaining Rule: Positive Ways to Deal with Negativity at Work Jon Gordon Amazon Price: $13.57
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Customer Reviews:
Total reviews: 12 Average rating: 4.5 of 5

Postive Approach to a Negative 4 out of 5 stars.
3 of 4 people found this review helpful.

I was a bit struck by the title which is allegedly a positive book but speaking about complaining and negativity seemed a little strange.

This book is told in storybook fashion and generally speaking, I prefer books to get to the point than using storybook style; however, I do know there are a number of people who do like storybooks.

I totally agree with the thesis of the book which is you will have more fun and you will do better, the company will do better if you don't complain and look at things positively.

The book has numerous good ideas on how to reduce complaining and the one thing that I liked was a no complaining week personal action plan which includes:

Day one - monitor your thoughts and words
Day two - make a gratitude list
Day three - take a thank you walk
Day four - focus on good staff
Day five - start a success journal
Day six - let go
Day seven - breathe

Although the book is fairly shallow, I would still recommend it and think it has some good ideas.

Editorial Review:

Negativity in the workplace costs businesses billions of dollars and impacts the morale, productivity and health of individuals and teams. In The No Complaining Rule: Positive Ways to Deal with Negativity at Work, acclaimed motivational speaker Jon Gordon shares an enlightening story that demonstrates how you can conquer negativity and inspire others to adopt a positive attitude. Based on one company’s successful No Complaining Rule, the powerful principles and actionable plan are practical and easy-to-follow, making this book an ideal read for managers, team leaders and anyone interested in generating positive energy.

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