Human Resources & Personnel Management Books - Page 4

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Why Work Sucks and How to Fix It: No Schedules, No Meetings, No Joke--the Simple Change That Can Make Your Job Terrific

Cali Ressler, Jody Thompson

Why Work Sucks and How to Fix It: No Schedules, No Meetings, No Joke--the Simple Change That Can Make Your Job Terrific Cali Ressler, Jody Thompson Amazon Price: $16.29
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Customer Reviews:
Total reviews: 28 Average rating: 4.0 of 5

Editorial Review:

Do you hate cramming all of your errands into the weekend?

Do you resent having to beg permission to watch your kid’s weekday soccer game?

Are you tired of seeing people who aren’t very good at their jobs get promoted because they arrive early and stay late?

There’s got to be a better way—and there is! Cali Ressler and Jody Thompson show that everyone benefits when we change the focus from hours to outcomes. It’s just that our traditional definition of work—Monday through Friday, nine to five—doesn’t make sense in the always-on global economy.

So, Ressler and Thompson created the Results-Only Work Environment. In a ROWE, you control when, where, and how long you work. As long as you meet your objectives, the way you spend your time is entirely up to you.

Suddenly, work isn’t a place you go, it’s a thing you do. In a ROWE, there are no mandatory meetings or fixed schedules. You stop doing any activity that wastes time, and no one criticizes you for “leaving early” or “coming in late.” If you do your best work at midnight or on Sundays, go for it!

ROWE sounds like a fantasy, but Ressler and Thompson have already made it a reality at Best Buy, a Fortune 100 company. They have proven that ROWE not only makes employees happier but also delivers better results. And now the authors are helping companies implement ROWE nationwide.

Infused with passion and common sense, Why Work Sucks and How to Fix It will change the way you think about your job, your company, and your quality of life. Read it and join the revolution!

HR Answer Book, The: An Indispensable Guide for Managers and Human Resources Professionals

Shawn Smith, Rebecca Mazin

HR Answer Book, The: An Indispensable Guide for Managers and Human Resources Professionals Shawn Smith, Rebecca Mazin Amazon Price: $16.47
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Customer Reviews:
Total reviews: 15 Average rating: 4.5 of 5

An excellent resource 5 out of 5 stars.
5 of 5 people found this review helpful.

I highly recommend this book. I run a HR department by myself and since it is just me, myself, and I - this book gets lots of use; just to get another perspective on how something should be handled or feedback "so to speak."

It is written in a simple, clear, and direct manner. Very easy to use and understand.

Great resource! 5 out of 5 stars.
1 of 1 people found this review helpful.

I am the sole HR person at my company. So, using this book has been very helpful and easy to use. I hope this book gets updated in a timely manner for future HR professionals/managers to use.

Editorial Review:

The HR Answer Book addresses 200 questions that every employer and manager needs to deal with, from recruiting and hiring to discipline and termination, compensation and benefits to training and employee relations. Accessible and concise, The HR Answer Book is an easy-to-use problem solver that can be read cover-to-cover or as a quick reference in specific situations. An appendix of tools, templates, and lists of additional resources completes this excellent and valuable guide.

Peopleware: Productive Projects and Teams (Second Edition)

Tom DeMarco, Timothy Lister

Peopleware: Productive Projects and Teams   (Second Edition) Tom DeMarco, Timothy Lister Amazon Price: $30.55
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Customer Reviews:
Total reviews: 78 Average rating: 5.0 of 5

Relevant 20 years later 3 out of 5 stars.
2 of 2 people found this review helpful.

I was surprised at how relevant this book still is more than 20 years after its initial publication. Depressingly, it seems the authors' suggestions have not been followed by many employers. I recently changed jobs and am in a cubicle for the first time. I have been struggling to think in my cubicle, and this book confirms my suspicion that it is my work space and not my brain that is causing the problem. Even when I am not being interrupted, I am always slightly on edge wondering when I will be interrupted. The down side of the book is that the solutions and suggestions for improvements are quite difficult to implement. I just finished the book tonight - I wonder if I will do anything differently tomorrow because of this book. Probably not - maybe the fun part of the book is grumbling about our common work situations.

Editorial Review:

Demarco and Lister demonstrate that the major issues of software development are human, not technical. Their answers aren't easy--just incredibly successful. New second edition features eight all-new chapters. Softcover. Previous edition: c1987. DLC: Management.

Human Resource Management

Robert L. Mathis, John H. Jackson

Human Resource Management Robert L. Mathis, John H. Jackson Amazon Price: $143.02
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Customer Reviews:
Total reviews: 31 Average rating: 4.5 of 5

Editorial Review:

Take the most current look at human resource management and its impact on the success of organizations today with the latest edition of HUMAN RESOURCE MANAGEMENT from Mathis/Jackson. Whether you are currently a practicing human resource management professional or plan to use HR knowledge in your career this comprehensive market-leading text has the information you need for ongoing professional success. This authoritative text offers a leading resource for preparation for professional HR certification by providing coverage of all major topics for the PHR and SPHR professional examinations given by the Human Resource Certification Institute (SHRM). This edition effectively blends theory and practice as it highlights the latest trends in human resource today, including strategic HR, employee retention, HR technology, talent management, total rewards, risk management, and workforce demographics changes. An updated research and academic approach with relevant examples demonstrates how HR is contributing to and impacting overall organizational success.. The book's application approach details how emerging trends in technology, globalization, and HR Metrics are driving changes in HR management today. Valuable learning features, from the latest HR headlines to HR Best Practices, add to your knowledge of how current events impact HR and shape success today. This edition's new integrated CengageNOW online learning system helps you efficiently manage and complete course requirements, with personalized study plans that maximize study time as you focus on the areas most challenging for you. The new HR BizFlix video clips from today's feature movies put HR principles in action. Find everything you need to understand the latest transformations in HR today and how HR can contribute to your success, both individually and organizationally, success with Mathis/Jackson's HUMAN RESOURCE MANAGEMENT, 12E.

301 Smart Answers to Tough Interview Questions

Vicky Oliver

301 Smart Answers to Tough Interview Questions Vicky Oliver Amazon Price: $10.36
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Customer Reviews:
Total reviews: 39 Average rating: 4.5 of 5

Editorial Review:

"As valuable for the executive going into her umpteenth interview as for the college grad seeking his first real job."
-Richard Zackson, Business Coach, Professional Coaching Network

In today's job market, how you perform in an interview can make or break your hiring possibilities. If you want to stand a head above the rest of the pack, 301 Smart Answers to Tough Interview Questions is the definitive guide you need to the real, and sometimes quirky, questions employers are using to weed out candidates.

Do you know the best answers to:

--It looks like you were fired twice. How did that make you feel?
--Do you know who painted this work of art?
--What is the best-managed company in America?
--If you could be any product in the world, what would you choose?
--How many cigars are smoked in a year?
--Are you a better visionary or implementer? Why?

Leaning on her own years of experience and the experiences of more than 5,000 recent candidates, Vicky Oliver shows you how to finesse your way onto a company's payroll.

"Everything I always wanted to know about job interviews but was afraid to be asked."
-Claude Chene, Senior Vice President, Head of Business Development, U.K. and Europe, Sanford Bernstein & Co.

Whale Done: The Power Of Positive Relationships

Ken Blanchard, Thad Lacinak, Chuck Tompkins, Jim Ballard

Whale Done: The Power Of Positive Relationships Ken Blanchard, Thad Lacinak, Chuck Tompkins, Jim Ballard By: Nicholas Brealey Publishing Ltd
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Customer Reviews:
Total reviews: 64 Average rating: 4.0 of 5

Great book! 5 out of 5 stars.
0 of 0 people found this review helpful.

I purchased this book as a reading for my management class in college and I love it! Although the story is fictional, the idea behind it is real. Perfect book for someone starting their own business or someone who is having a hard time running one!

Whale Done 5 out of 5 stars.
0 of 0 people found this review helpful.

This book gives you the key secret of how to get people to do what you want them to do - AND be happy about it! Whether they are your team mates, your employees, your friends or your kids, THIS STUFF WORKS!!!

Required reading for leaders and learners 4 out of 5 stars.
0 of 0 people found this review helpful.

Ken Blanchard is one of the authors of this book. You may remember him from such other books as The One Minute Manager series or Gung Ho. Blanchard Companies, Inc. is a ringleader in the positive management movement and this book continues that legacy with another great idea that you can learn and start using in mere minutes.

Whale Done! is based on the techniques used in training killer whales at SeaWorld. The initial message that grabbed my attention and interest was this: "You don't punish a killer whale and then ask a trainer to get in the water with him."

Talk about illuminating the pitfalls of negative reinforcement! Imagine that for a second.

From this initial precept and experience in working with killer whales, the authors build and demonstrate a system you can use for managing the relationships in your life--both business and personal relationships.

Much of what is here can be found in other management resources in different formats and styles. One of the signature elements in the Blanchard books I have read is that they take ideas and information and simplify them.

Occasionally, it may seem a bit over-simplified, especially when you are used to reading weightier tomes. But, it is a mistake to assume that simplicity means inferiority. Learning the skills and techniques in this book alone can have a hugely positive impact on your relationships.

Praising positive performance is not a new idea. We all know it and we've heard it before. We believe in it and we encourage it. But, we backslide and give up and fall back to our old patterns of negative reinforcement. It is hard to change our habitual responses.

This book can help change those habits, though, with its easy-to-remember tips and examples for accentuating the positive and for how to "redirect" when someone makes a mistake. Redirection is a key element of this book, too. It's not all Pollyanna Positive Praising. People do screw up. Screw-ups cost time and money and praising screw-ups is as counterproductive as it is counterintuitive. So, we redirect -- essentially, with more communication and training.

In working with people of the Gen X and Millennial generations, it is imperative that we learn to manage in a more cooperative, team-oriented and positive manner. Baby Boomers might initially have a difficult time with this style, since most of their experiences are with more authoritative, negative-consequences-based systems. But, regardless of one's generation, most of us can agree that a positive environment is far better than a negative one.

Whale Done! is not just a business book. It has several chapters on using the same principles in your personal relationships, too, including with your spouse and with your children. So, you might find it in the psychology section of your library or bookstore if not in the Business Section.

Highly recommended for anyone wanting to improve their leadership skills and their relationship skills.

96 Great Interview Questions to Ask Before You Hire

Paul Falcone

96 Great Interview Questions to Ask Before You Hire Paul Falcone Amazon Price: $12.21
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Customer Reviews:
Total reviews: 14 Average rating: 5.0 of 5

How to avoid making a VERY expensive mistake 5 out of 5 stars.
16 of 16 people found this review helpful.

Falcone offers invaluable advice as to how to "identify high performance candidates, probe beyond superficial answers, spot 'red flags' which indicate evasions or untruths, get references which provide reliable information about candidates, and negotiate job offers which attract winners." The value of this book is perhaps best indicated by the results of research conducted by Bradford D. Smart of more than 4,000 executives in 50 of the "Fortune 500" companies, shared in Topgrading which I have reviewed previously. The results confirm Peter Drucker's assertion that "The ability to make good decisions regarding people represents one of the last reliable sources of competitive advantage, since very few organizations are very good at it." For me, the most stunning revelations in Smart's book are found on page 50, in Figure 3.2, "Cost of Mis-Hire Study Results." According to the results of Smart's extensive research study, the sum of total costs of a mis-hire (on average) are as follows:

Base salary Less than $100,000: 14 times salary

Base Salary $100,000-250,000: 28 times salary

All Salaries: 24 times salary

Sobering statistics indeed. In his book, Falcone includes two recurring sections which define the context within which each of the 96 questions is asked: "Why Ask This Question?" and "Analyzing the Response." He also alerts the reader/interviewer to relevant "Red Flags" which might otherwise be invisible. Books such as this (and it's one of the best) can guide and inform a rigorous process by which to identify those candidates which offer the strongest talent, skills, and (yes) character. I strongly recommend this book to any and all decision-makers and decision-influencers who are involved in their organization's hiring process. But please keep in mind that candidates may have also read this book. For interviewers, it is highly desirable to reveal the person "behind the resume." It is also imperative to obtain "real information" from credible reference persons. My own opinion is that they as well as candidates need to be thoroughly checked out.

Editorial Review:

Interviewing may be a dreaded task for managers, but this book provides a ready-to-use tool kit. The 96 interview questions and helpful tips on how to interpret the answers aim to help interviewers elicit truthful responses, watch out for sub-par performance, get meaningful references, and hire the best person for the job.

Out of Our Minds: Learning to be Creative

Ken Robinson

Out of Our Minds: Learning to be Creative Ken Robinson Amazon Price: $23.07
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Customer Reviews:
Total reviews: 14 Average rating: 4.5 of 5

great material, every parent should read this book 5 out of 5 stars.
0 of 0 people found this review helpful.

you've never thought about these things. or, if you did, you didn't think about them in relation to your child. this book is a silent call for action; as human beings.

Finally Recognizing the Need to Teach Creative Thinking 5 out of 5 stars.
0 of 0 people found this review helpful.

In this day of No Child Left Behind, Teaching to Tests, and Math and Science as a priority, finally Sir Ken comes about and shares with us the need to teach children from an early age how to think creatively.

Creativity is critical to brain development, problem-solving and psycho-social development. Additionally, Innovation, has been recognized as key to the future of our economy.

Editorial Review:

'Ken Robinson writes brilliantly about the different ways in which creativity is undervalued and ignored in Western culture and especially in our educational systems.' JOHN CLEESE

'Out of Our Minds explains why being creative in today's world is a vital necessity. This is a book not to be missed. Read and rejoice.' KEN BLANCHARD

'If ever there was a time when creativity was necessary for the survival and growth of any organization, it is now. This book, more than any other I know, provides important insights on how leaders can evoke and sustain those creative juices.' WARREN BENNIS

Love 'em or Lose 'em: Getting Good People to Stay (4th edition)

Beverly Kaye, Sharon Jordan-Evans

Love 'em or Lose 'em: Getting Good People to Stay (4th edition) Beverly Kaye, Sharon Jordan-Evans Amazon Price: $16.47
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Customer Reviews:
Total reviews: 63 Average rating: 5.0 of 5

Everything you need to know about engaging your employees 5 out of 5 stars.
1 of 1 people found this review helpful.

Unlike the hundreds of management books out there that can be rather philosophical and academic on how to create a productive work environment (with many of the concepts capable of being covered in three, not three hundred, pages), this book focuses on 26 strategies with countless practical actions under each strategy that a manager can take to make the work environment (read: "people") highly productive.

Best yet, the authors' strategies for employee engagement and subsequent retention don't cost big bucks to implement. And if you haven't figured out how much payroll dollars you lose by disengaged employees who ultimately leave, you're missing a big chance at improving your bottom line.

If there was ever a phenomenal return for money spent, it's in implementing Love 'Em or Lose 'Em's s6 strategies. But that means you have to first invest in the book! Buy it!

Editorial Review:

With replacement costs high and start-up time critical, employee retention is more valuable than ever. This best-selling guide provides 26 strategies to keep talented employees happy and productive. Citing research and experience with dozens of organizations, the authors present many examples of how today's companies have applied their retention strategies and increased their retention rates. The chapters are arranged alphabetically, from "Ask" to "Zenith." Each chapter includes a series of to-do lists, company examples, and an "alas" story drawn from the authors' personal experiences. This edition features new tips and to-do lists, new stories, and additional research from the media and from the authors' own extensive database. There are also three new appendices: a troubleshooting guide, a guide to saying "thank you" in the workplace, and a reading group guide.

The Fifth Discipline Fieldbook

Peter M. Senge, Art Kleiner, Charlotte Roberts, Rick Ross, Bryan Smith

The Fifth Discipline Fieldbook Peter M. Senge, Art Kleiner, Charlotte Roberts, Rick Ross, Bryan Smith Amazon Price: $23.10
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Customer Reviews:
Total reviews: 19 Average rating: 5.0 of 5

The Fifth Discipline 5 out of 5 stars.
44 of 45 people found this review helpful.

This book is a collection of theoretical summaries, reports, analyses, and strategies all quite useful to anyone interested in generating some thinking and action around change. The team of five writers (Peter Senge, Richard Ross, Bryan Smith, Charlotte Roberts, and Art Kleiner) provide some original work, but also serve as editors to a vast quantity of material drawn from practitioners, theorists, and writers in the field of organizational improvement. According to Senge, "great teams are learning organizations - groups of people who, over time, enhance their capacity to create what they truly desire to create." (p.18) This book is really about creating and building great teams. The learning organization develops its ability to reflect on, discuss, question, and change its current and past practices. To do this, people and groups in the organization need to meaningfully pursue the study and practice of the five disciplines - personal mastery, mental models, shared vision, team learning, and systems thinking.

The learning organization - Senge's vision for the productive, competitive, and efficient institutions of the future - is in a continuous state of change. Four fundamental questions continuously serve to check and guide a group's learning and improvement (see page 49): (1) Do you continuously test your experiences? ("Are you willing to examine and challenge your sacred cows - not just during crises, but in good times?") (2) Are you producing knowledge? ("Knowledge, in this case, means the capacity for effective action.") (3) Is knowledge shared? ("Is it accessible to all of the organization's members?") (4) Is the learning relevant? ("Is this learning aimed at the organization's core purpose?") If these questions represent the organization's compass, the five disciplines are its map.

Each of the five disciplines is explained, and elaborated in its own lengthy section of the book. In the section on "Systems Thinking" (a set of practices and perspectives, which views all aspects of life as inter-related and playing a role in some larger system), the authors build on the idea of feedback loops (reinforcing and balancing) and introduce five systems archetypes. They are: "fixes that backfire", "limits to growth", "shifting the burden", "tragedy of the commons", and "accidental adversaries". In the section on "Personal Mastery", the authors argue that learning starts with each person. For organizations to learn and improve, people within the organization (perhaps starting with its core leadership) must learn to reflect on and become aware of their own core beliefs and visions. In "Mental Models", the authors argue that learning organizations need to explore the assumptions and attitudes, which guide their institutional directions, practices, and strategies. Articles on scenario planning, the ladder of inference, the left-hand column, and balancing inquiry and advocacy offer practical strategies to investigate our personal mental models as well as those of others in the organization. In "Shared Vision", the authors make the case for the stakeholders of an organization to continually adapt their vision ("an image of a desired future"), values ("how we get to travel to where we want to go"), purpose ("what the organization is here to do"), and goals ("milestones we expect to reach before too long"). The section offers many strategies and perspectives on how to move an organization toward continuous reflection. In "Team Learning", the authors rely mostly on the work of William Isaacs and others, and make a case for educating organization members in the processes and skills of dialogue and skillful discussion.

This book is enlightening and informative. It has already found a place on my shelf for essential reference books.

Editorial Review:

Senge's best-selling The Fifth Discipline led Business Week to dub him the "new guru" of the corporate world; here he offers executives a step-by-step guide to building "learning organizations" of their own.

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