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The Five Dysfunctions of a Team: A Leadership Fable

Patrick M. Lencioni

The Five Dysfunctions of a Team: A Leadership Fable Patrick M. Lencioni Amazon Price: $16.47
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By: Jossey-Bass
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Customer Reviews:
Total reviews: 214 Average rating: 4.5 of 5

Editorial Review:

Once again using an astutely written fictional tale to unambiguously but painlessly deliver some hard truths about critical business procedures, Patrick Lencioni targets group behavior in the final entry of his trilogy of corporate fables. And like those preceding it, The Five Dysfunctions of a Team is an entertaining, quick read filled with useful information that will prove easy to digest and implement. This time, Lencioni weaves his lessons around the story of a troubled Silicon Valley firm and its unexpected choice for a new CEO: an old-school manager who had retired from a traditional manufacturing company two years earlier at age 55. Showing exactly how existing personnel failed to function as a unit, and precisely how the new boss worked to reestablish that essential conduct, the book's first part colorfully illustrates the ways that teamwork can elude even the most dedicated individuals--and be restored by an insightful leader. A second part offers details on Lencioni's "five dysfunctions" (absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results), along with a questionnaire for readers to use in evaluating their own teams and specifics to help them understand and overcome these common shortcomings. Like the author's previous books, The Five Temptations of a CEO and Obsessions of an Extraordinary Executive, this is highly recommended. --Howard Rothman

Blink: The Power of Thinking Without Thinking

Malcolm Gladwell

Blink: The Power of Thinking Without Thinking Malcolm Gladwell Amazon Price: $10.87
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By: Back Bay Books
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Customer Reviews:
Total reviews: 945 Average rating: 3.5 of 5

Editorial Review:

Blink is about the first two seconds of looking--the decisive glance that knows in an instant. Gladwell, the best-selling author of The Tipping Point, campaigns for snap judgments and mind reading with a gift for translating research into splendid storytelling. Building his case with scenes from a marriage, heart attack triage, speed dating, choking on the golf course, selling cars, and military maneuvers, he persuades readers to think small and focus on the meaning of "thin slices" of behavior. The key is to rely on our "adaptive unconscious"--a 24/7 mental valet--that provides us with instant and sophisticated information to warn of danger, read a stranger, or react to a new idea.

Gladwell includes caveats about leaping to conclusions: marketers can manipulate our first impressions, high arousal moments make us "mind blind," focusing on the wrong cue leaves us vulnerable to "the Warren Harding Effect" (i.e., voting for a handsome but hapless president). In a provocative chapter that exposes the "dark side of blink," he illuminates the failure of rapid cognition in the tragic stakeout and murder of Amadou Diallo in the Bronx. He underlines studies about autism, facial reading and cardio uptick to urge training that enhances high-stakes decision-making. In this brilliant, cage-rattling book, one can only wish for a thicker slice of Gladwell's ideas about what Blink Camp might look like. --Barbara Mackoff

The Back of the Napkin: Solving Problems and Selling Ideas with Pictures

Dan Roam

The Back of the Napkin: Solving Problems and Selling Ideas with Pictures Dan Roam Amazon Price: $16.47
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Customer Reviews:
Total reviews: 48 Average rating: 4.5 of 5

Editorial Review:

A bold new way to tackle tough business problems—even if you draw like a second grader

When Herb Kelleher was brainstorming about how to beat the traditional hub-and- spoke airlines, he grabbed a bar napkin and a pen. Three dots to represent Dallas, Houston, and San Antonio. Three arrows to show direct flights. Problem solved, and the picture made it easy to sell Southwest Airlines to investors and customers.

Used properly, a simple drawing on a humble napkin is more powerful than Excel or PowerPoint. It can help crystallize ideas, think outside the box, and communicate in a way that people simply “get”. In this book Dan Roam argues that everyone is born with a talent for visual thinking, even those who swear they can’t draw.

Drawing on twenty years of visual problem solving combined with the recent discoveries of vision science, this book shows anyone how to clarify a problem or sell an idea by visually breaking it down using a simple set of visual thinking tools – tools that take advantage of everyone’s innate ability to look, see, imagine, and show.

THE BACK OF THE NAPKIN proves that thinking with pictures can help anyone discover and develop new ideas, solve problems in unexpected ways, and dramatically improve their ability to share their insights. This book will help readers literally see the world in a new way.

Leadership and Self Deception: Getting Out of the Box

The Arbinger Institute

Leadership and Self Deception: Getting Out of the Box The Arbinger Institute Amazon Price: $10.85
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By: Berrett-Koehler Publishers
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Customer Reviews:
Total reviews: 201 Average rating: 4.5 of 5

Editorial Review:

Using the story/parable format so popular these days, Leadership and Self-Deception takes a novel psychological approach to leadership. It's not what you do that matters, say the authors (presumably plural--the book is credited to the esteemed Arbinger Institute), but why you do it. Latching onto the latest leadership trend won't make people follow you if your motives are selfish--people can smell a rat, even one that says it's trying to empower them. The tricky thing is, we don't know that our motivation is flawed. We deceive ourselves in subtle ways into thinking that we're doing the right thing for the right reason. We really do know what the right thing to do is, but this constant self-justification becomes such an ingrained habit that it's hard to break free of it--it's as though we're trapped in a box, the authors say.

Learning how the process of self-deception works--and how to avoid it and stay in touch with our innate sense of what's right--is at the heart of the book. We follow Tom, an old-school, by-the-book kind of guy who is a newly hired executive at Zagrum Corporation, as two senior executives show him the many ways he's "in the box," how that limits him as a leader in ways he's not aware of, and of course how to get out. This is as much a book about personal transformation as it is about leadership per se. The authors use examples from the characters' private as well as professional lives to show how self-deception skews our view of ourselves and the world and ruins our interactions with people, despite what we sincerely believe are our best intentions.

While the writing won't make John Updike lose any sleep, the story entertainingly does the job of pulling the reader in and making a potentially abstruse argument quite enjoyable. The authors have a much better ear for dialogue than is typical of the genre (the book is largely dialogue), although a certain didactic tone creeps in now and then. But ultimately it's a hopeful, even inspiring read that flows along nicely and conveys a message that more than a few managers need to hear. --Pat McGill

The First 90 Days: Critical Success Strategies for New Leaders at All Levels

Michael Watkins

The First 90 Days: Critical Success Strategies for New Leaders at All Levels Michael Watkins Amazon Price: $18.45
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By: Harvard Business School Press
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Customer Reviews:
Total reviews: 76 Average rating: 4.0 of 5

Editorial Review:

Whether challenged with taking on a startup, turning a business around, or inheriting a high-performing unit, a new leader's success or failure is determined within the first 90 days on the job.

In this hands-on guide, Michael Watkins, a noted expert on leadership transitions, offers proven strategies for moving successfully into a new role at any point in one's career. The First 90 Days provides a framework for transition acceleration that will help leaders diagnose their situations, craft winning transition strategies, and take charge quickly.

Practical examples illustrate how to learn about new organizations, build teams, create coalitions, secure early wins, and lay the foundation for longer-term success. In addition, Watkins provides strategies for avoiding the most common pitfalls new leaders encounter, and shows how individuals can protect themselves-emotionally as well as professionally-during what is often an intense and vulnerable period.

Concise and actionable, this is the survival guide no new leader should be without.

"Few companies develop a systematic 'on-boarding' process for their new leaders, even though this is a critical function with major organizational implications. Michael Watkins's The First 90 Days provides a powerful framework and strategies that will enable new leaders to take charge quickly. It is an invaluable tool for that most vulnerable time-the transition."


-Goli Darabi, Senior Vice President, Corporate Leadership & Succession Management, Fidelity Investments

"Every job-private- or public-sector, civilian or military-has its breakeven point, and everyone can accelerate their learning. Read this book at least twice: once before your next transition-before getting caught up in the whirl and blur of new faces, names, acronyms, and issues; then read it again after you've settled in, and consider how to accelerate transitions for your next new boss and for those who come to work for you."


-Colonel Eli Alford, U.S. Army

"Watkins provides an excellent road map, telling us what all new leaders need to know and do to accelerate their learning and success in a new role. The First 90 Days should be incorporated into every company's leadership development strategy, so that anyone making a transition in an organization can get up to speed quicker and smarter."


-Suzanne M. Danielle, Director of Global Leadership Development, Aventis

"Michael Watkins has nailed a huge corporate problem and provided the solution in one fell swoop. The pressure on new leaders to hit the ground running has never been greater, and the likelihood and cost of failure is escalating. Watkins's timing with The First 90 Days is impeccable."


-Gordon Curtis, Principal, Curtis Consulting



"The First 90 Days is a must-read for entrepreneurs. Anyone who's been the CEO of a start-up or early-stage company knows that you go through many 90-day leadership transitions in the course of a company's formative years. In this groundbreaking book, Michael Watkins provides crucial insights, as well as a toolkit of techniques, to enable you to accelerate through these transitions successfully."


-Mike Kinkead, President and CEO, timeBLASTER Corporation, serial entrepreneur, and Cofounder and Trustee, Massachusetts Software Council


Leading Change

John P. Kotter

Leading Change John P. Kotter Amazon Price: $17.79
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Customer Reviews:
Total reviews: 73 Average rating: 4.5 of 5

Very nice book 5 out of 5 stars.
0 of 0 people found this review helpful.

The book I bought is a new copy.
It is in very good condition and also delivered in time, as mentioned.
When coming to the content of the book [It is a prescribed book for our course], It is good, worth reading once atleast.

Editorial Review:

In Leading Change, John Kotter examines the efforts of more than 100 companies to remake themselves into better competitors. He identifies the most common mistakes leaders and managers make in attempting to create change and offers an eight-step process to overcome the obstacles and carry out the firm's agenda: establishing a greater sense of urgency, creating the guiding coalition, developing a vision and strategy, communicating the change vision, empowering others to act, creating short-term wins, consolidating gains and producing even more change, and institutionalizing new approaches in the future. This highly personal book reveals what John Kotter has seen, heard, experienced, and concluded in 25 years of working with companies to create lasting transformation.

Influencer: The Power to Change Anything

Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler

Influencer: The Power to Change Anything Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler Amazon Price: $16.47
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Customer Reviews:
Total reviews: 140 Average rating: 4.0 of 5

Editorial Review:

An INFLUENCER motivates others to change.

An INFLUENCER replaces bad behaviors with powerful new skills.

An INFLUENCER makes things happen.

This is what it takes to be an INFLUENCER.

Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. We develop complicated coping strategies when we should be learning the tools and techniques of the world's most influential people.

But this is about to change. From the bestselling authors who taught the world how to have Crucial Conversations comes Influencer, a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process-including robust strategies for making change inevitable in your personal life, your business, and your world. You'll learn how to:

  • Identify a handful of high-leverage behaviors that lead to rapid and profound change.
  • Apply strategies for changing both thoughts and actions.
  • Marshall six sources of influence to make change inevitable.

Influencer takes you on a fascinating journey from San Francisco to Thailand where you'll see how seemingly “insignificant” people are making incredibly significant improvements in solving problems others would think impossible. You'll learn how savvy folks make change not only achievable and sustainable, but inevitable. You'll discover why some managers have increased productivity repeatedly and significantly-while others have failed miserably.

No matter who you are, or what you do, you'll never learn a more valuable or important set of principles and skills. Once you tap into the power of influence, you can reach out and help others work smarter, grow faster, live, look, and feel better, even save lives. The sky is the limit…for an Influencer.

Are you an Influencer ?

Find out at www.influencerbook.com

”You don't have to be a manager to realize that no one likes being told what to do. Yet lectures are still the main way we try to get people to change their behavior. Fortunately, social learning academics have been studying alternatives for decades. Patterson and his fellow consultants have now collected their findings in this engaging, example-rich book. The key message is hardly new, but it has gotten more sophisticated: Managers need to get out of the way and facilitate, not manage, the process of change for employees. They can do this by offering vicarious experiences, restructured environments, peer pressure, and frequent tests-all geared so that people embrace the change as authentic to them, not imposed by an outsider. Missing are only success stories of organizations that persuaded managers to drop their controlling habits and choose to be mere facilitators.”-John T. Landry, Harvard Business Review

Data Analysis and Decision Making with Microsoft Excel, (with CD-ROM and Decision Tools and Statistic Tools Suite), Revised

S. Christian Albright, Wayne Winston, Christopher Zappe

Data Analysis and Decision Making with Microsoft  Excel, (with CD-ROM and Decision Tools and Statistic Tools Suite), Revised S. Christian Albright, Wayne Winston, Christopher Zappe Amazon Price: $112.92
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Customer Reviews:
Total reviews: 10 Average rating: 4.5 of 5

Better Title: Intro to Statistics using Excel Add-ins 3 out of 5 stars.
25 of 25 people found this review helpful.

On the positive side, this book has many excellent case studies and examples. It is well written and interesting. However, I was disappointed, as I was expecting use of Excel to rigorously solve decision making and data analysis problems. The focus of the book is mostly traditional statistics solved using a group of commercial add-ins for Excel. If this is what you want, then the book would get five stars. However, for data analysis and decision making, I think a more thorough treatment using Excel without relying so much on the add-ins would have been appropriate.

Editorial Review:

Master data analysis, modeling, and spreadsheet use with DATA ANALYSIS AND DECISION MAKING WITH MICROSOFT EXCEL! With a teach-by-example approach, student-friendly writing style, and complete Excel integration, this quantitative methods text provides you with the tools you need to succeed. Margin notes, boxed-in definitions and formulas in the text, enhanced explanations in the text itself, and stated objectives for the examples found throughout the text make studying easy. Problem sets and cases provide realistic examples that enable you to see the relevance of the material to your future as a business leader. The CD-ROMs packaged with every new book include the following add-ins: the Palisade Decision Tools Suite (@RISK, StatTools, PrecisionTree, TopRank, and RISKOptimizer); and SolverTable, which allows you to do sensitivity analysis. All of these add-ins have been revised for Excel 2007.

Primal Leadership: Learning to Lead with Emotional Intelligence

Daniel Goleman, Richard E. Boyatzis, Annie McKee

Primal Leadership: Learning to Lead with Emotional Intelligence Daniel Goleman, Richard E. Boyatzis, Annie McKee Amazon Price: $11.56
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Customer Reviews:
Total reviews: 84 Average rating: 4.0 of 5

Editorial Review:

Business leaders who maintain that emotions are best kept out of the work environment do so at their organization's peril. Bestselling author Daniel Goleman's theories on emotional intelligence (EI) have radically altered common understanding of what "being smart" entails, and in Primal Leadership, he and his coauthors present the case for cultivating emotionally intelligent leaders. Since the actions of the leader apparently account for up to 70 percent of employees' perception of the climate of their organization, Goleman and his team emphasize the importance of developing what they term "resonant leadership." Focusing on the four domains of emotional intelligence--self-awareness, self-management, social awareness, and relationship management--they explore what contributes to and detracts from resonant leadership, and how the development of these four EI competencies spawns different leadership styles. The best leaders maintain a style repertoire, switching easily between "visionary," "coaching," "affiliative," and "democratic," and making rare use of less effective "pace-setting" and "commanding" styles. The authors' discussion of these methods is informed by research on the workplace climates engendered by the leadership styles of more than 3,870 executives. Indeed, the experiences of leaders in a wide range of work environments lend real-life examples to much of the advice Goleman et al. offer, from developing the motivation to change and creating an improvement plan based on learning rather than performance outcomes, to experimenting with new behaviors and nurturing supportive relationships that encourage change and growth. The book's final section takes the personal process of developing resonant leadership and applies it to the entire organizational culture. --S. Ketchum

The Science of Fear: Why We Fear the Things We Shouldn't--and Put Ourselves in Greater Danger

Daniel Gardner

The Science of Fear: Why We Fear the Things We Shouldn't--and Put Ourselves in Greater Danger Daniel Gardner Amazon Price: $16.47
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Customer Reviews:
Total reviews: 3 Average rating: 4.0 of 5

And the odds are . . .? 5 out of 5 stars.
27 of 28 people found this review helpful.

Dan Gardner's concerned about how we handle fear. In North America, of course, a single event, the 11 September attacks on the World Trade Centre and Pentagon generated a new level of fear in the population. So unexpected and abrupt was use of commercial aircraft in a terrorist assault that an avoidance of flying was the immediate and widespread reaction. Gardner, however, wants to consider the event and the reaction in a more rational perspective. He notes at the outset of the book that the chance of dying in auto incidents is far higher than that of flying. As the statistics proved - since nearly 1600 additional auto deaths - about half of those lost at the World Trade Centre - were added to the annual total in the following year. Gardner taps into psychology and the field of risk assessment in this fascinating study of how we deal with fear. We aren't doing a very good job of it.

For millions of years animals relied on quick responses for survival. Reaction to potential danger or a possible meal left no time, nor need, for reflecting. Act fast or expire. That kind of brain is now called the limbic system, or "lizard brain". Evolution granted humans a chance to build on that foundation to produce a "thinking" part of the brain. The limbic system is still in place, however, and issuing commands we are rarely aware of. Psychologists, says Gardner, call these System One and System Two. The author, in the best journalist's style, calls these The Gut and The Head. The Gut reacts to crisis situations quickly and effectively. The Head follows along later at a more deliberate pace - if it gets any voice at all.

Gardner is eager to have us understand how these Systems work. He contends that we are carrying a reaction system founded on our ancestors' time on the African savannah. Our brains haven't adapted to the fast-paced, high technology world around us. We are reacting almost entirely with The Gut, and we are making serious mistakes as a result. Are we truly under threat from the things we claim to fear? He cites numerous cases, from the fear of "man-made" chemicals through the spectre of cancer to the possibility of our children being assaulted by strangers. Each of the topics is introduced with our given views - usually captured by polls, then carefully assessed by examining the real odds. In every case, the important things to consider almost certainly haven't been. The breast cancer campaigns have uniformly overlooked the role of age in determining the likelihood of its occurrence.

The calculations leave little doubt that we are far too often looking at threats with little consideration of their true nature. Why are we reacting so readily with The Gut instead of with The Head? In no small part, Gardner argues, media, politicians and industry play a significant part. Media, anxious to sell its products, emphasizes the violent, the extreme and the bizarre. The result, of course, is that's what captures our attention. The bombardment of such stories, often unthinkingly repeated by politicians, is a reinforcement of The Gut's reaction to this kind of information. Never seeing a rational analysis of such news, we lose any sense of proportion about what is truly important. We rarely find the opportunity to consider an issue rationally before the next one is upon us.

Gardner is not simply playing a new form of "scare" journalism. Various scholars have researched each of the topics. Their tests are well described and the analyses are carefully explained. These examples provide the book with a sound foundation, making this book something to consider carefully. As a conclusion, the author reminds us that we haven't taken into account the benefits our time enjoys when compared to even the recent past. Childhood diseases, such as diphtheria, have been removed as a threat to our families and society. We should remember that and remind ourselves to use The Head when events are trying to drive The Gut to dominate our thinking. [stephen a. haines - Ottawa, Canada]

Editorial Review:

From terror attacks to the war on terror, real estate bubbles to the price of oil, sexual predators to poisoned food from China, our list of fears is ever-growing. And yet, we are the safest and healthiest humans in history. Irrational fear seems to be taking over, often with tragic results. For example, in the months after 9/11, when people decided to drive instead of fly—believing they were avoiding risk—road deaths rose by more than 1,500.

In this fascinating, lucid, and thoroughly entertaining examination of how humans process risk, journalist Dan Gardner had the exclusive cooperation of Paul Slovic, the world renowned risk-science pioneer, as he reveals how our hunter gatherer brains struggle to make sense of a world utterly unlike the one that made them. Filled with illuminating real world examples, interviews with experts, and fast-paced, lean storytelling, The Science of Fear shows why it is truer than ever that the worst thing we have to fear is fear itself.

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