General Books

CCNA Voice Official Exam Certification Guide (640-460 IIUC) (Exam Certification Guide)

Jeremy Cioara, Michael J. Cavanaugh, Kris A. Krake

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Editorial Review:

• Master IIUC 640-460 exam topics with the official study guide
• Assess your knowledge with chapter-opening quizzes
• Review key concepts with Exam Preparation Tasks
• Practice with realistic exam questions on the CD-ROM

CCNA Voice Official Exam Certification Guide is a best of breed Cisco exam study guide that focuses specifically on the objectives for the CCNA Voice IIUC 640-460 exam. Senior voice instructors and network engineers Jeremy Cioara, Michael Cavanaugh, and Kris Krake share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

CCNA Voice Official Exam Certification Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and allow you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks sections help drill you on key concepts you must know thoroughly.

The companion CD-ROM contains a powerful testing engine that allows you to focus on individual topic areas or take complete, timed exams. The assessment engine also tracks your performance and provides feedback on a module-by-module basis, presenting question-by-question remediation to the text and laying out a complete study plan for review.

Well-regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.

CCNA Voice Official Exam Certification Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.

The official study guide helps you master all the topics on the IIUC exam, including

• Connecting IP phones to the LAN infrastructure
• Cisco Unified CME installation
• Cisco Unified CME IP phone configuration
• Cisco Unified CME voice productivity features
• Gateway and trunk concepts and configuration
• Cisco Unity Express concepts and configuration
• Smart Business Communications System
• Configuring and maintaining the UC500 for voice

Companion CD-ROM

The CD-ROM contains an electronic copy of the book and more than 250 practice questions for the IIUC exam.

The iPhone Book: How to Do the Most Important, Useful & Fun Stuff with Your iPhone, 2nd Edition

Scott Kelby, Terry White

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Total reviews: 4 Average rating: 5.0 of 5

Editorial Review:

Fully updated to cover Apple's new iPhone 3G this show-me-how-to-do-it book skips all the confusing techno-jargon and just tells you, in plain simple English, exactly how to use the iPhone features you want to use most. The iPhone Book is from Scott Kelby, the award-winning author of the smash bestseller The iPod Book, who takes that same highly acclaimed, casual, straight-to-the-point concept and layout and brings it to learning Apple's amazing iPhone. Scott teams up once again with tech guru and leading iPhone authority Terry White to put together a book that is an awful lot like the iPhone itself: simple to use and fun to learn. The book's layout is brilliant, with each page covering just one single topic, so finding the information you need is quick and easy, with a large full-color photo on each page so you can see exactly how it works. You'll quickly learn how to use the most useful and most requested iPhone features so you can start having fun, and start really using your iPhone today--right now. If you're ready to learn just the funk and not the junk, it's all here in the only book of its kind and you're going to love it.

TCP/IP Illustrated, Volume 1: The Protocols (Addison-Wesley Professional Computing Series)

W. Richard Stevens

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Customer Reviews:
Total reviews: 78 Average rating: 5.0 of 5

Way overdue for a revision 3 out of 5 stars.
1 of 1 people found this review helpful.

This book has very well detailed TCP/IP information, unfortunately some of the information is outdated. The book is easy to follow, and would make an even better learning tool if updated. I bought the book since it was required reading for a class, but I would opt out for a younger publishing on this topic if I had a choice.

Editorial Review:

TCP/IP Illustrated, Volume 1: The Protocols is an excellent text that provides encyclopedic coverage of the TCP/IP protocol suite. What sets this book apart from others on this subject is the fact that the author supplements all of the discussion with data collected via diagnostic programs; thus, it is possible to "watch" the protocols in action in a real situation. Also, the diagnostic tools involved are publicly available; the reader has the opportunity to play along at home. This offers the reader an unparalleled opportunity to really get a feel for the behavior of the protocols in day-to-day operation. TCP/IP Illustrated, Volume 1: The Protocols features clear discussions and well-designed figures.

Volume two of this series, TCP/IP Illustrated, Volume 2: The Implementation, covers the implementation of TCP/IP. Volume three explores TCP for Transactions, HTTP, NNTP, and the Unix Domain Protocols.

Cisco Voice over IP (CVOICE) (Authorized Self-Study Guide) (3rd Edition) (Self-Study Guide)

Kevin Wallace

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Total reviews: 17 Average rating: 4.5 of 5

Editorial Review:

Authorized Self-Study Guide

Cisco Voice over IP (CVOICE)

Third Edition

Foundation learning for CVOICE exam 642-436

Kevin Wallace, CCIE No. 7945

Cisco Voice over IP (CVOICE), Third Edition, is a Cisco-authorized, self-paced learning tool for CCVP foundation learning. This book provides you with the knowledge and skills required to plan, design, and deploy a Cisco voice-over-IP (VoIP) network and to integrate gateways and gatekeepers into an enterprise VoIP network. By reading this book, you will gain a thorough understanding of converged voice and data networks and also the challenges you will face implementing various network technologies.

Cisco Voice over IP (CVOICE) presents you with information on the foundational elements of VoIP calls, the description of dial plans, and the implementation of gateways, gatekeepers, and Cisco Unified Border Elements (Cisco UBEs). The book gives you the information needed to implement and support data and voice integration solutions at the network-access level.

Whether you are preparing for CCVP certification or simply want to gain a better understanding of VoIP fundamentals, you will benefit from the foundation information presented in this book.

Cisco Voice over IP (CVOICE), Third Edition, is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from

Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit http://www.cisco.com/go/authorizedtraining.

Kevin Wallace, CCIE No. 7945, is a certified Cisco instructor, and he teaches courses in the Cisco CCSP, CCVP, and CCNP® tracks. With 19 years of Cisco networking experience, Kevin has been a network design specialist for the Walt Disney World Resort and a network manager for Eastern Kentucky University.

• Integrate VoIP into an existing data network
• Design a VoIP network for optimal voice quality
• Examine the various call types in a VoIP network
• Configure analog voice interfaces and dial peers
• Perform call signaling over digital voice ports
• Implement H.323, MGCP, and SIP protocols on Cisco IOS® gateways
• Identify dial plan characteristics
• Configure advanced dial plans
• Deploy H.323 gatekeepers
• Implement a Cisco UBE router to provide protocol interworking

Companion CD-ROM

The CD-ROM contains a bonus 90 minutes of video demonstrations. Watch the author perform fundamental CVoice configuration tasks in a series of six video-on-demand labs.

This volume is in the Certification Self-Study Series offered by Cisco Press. Books in this series provide officially developed self-study solutions to help networking professionals understand technology implementations and prepare for the Cisco Career Certifications examinations.

Category: Voice over IP

Covers: CVoice exam 642-436

iPhone Pocket Guide, The (3rd Edition) (Pocket Guide)

Christopher Breen

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Customer Reviews:
Total reviews: 5 Average rating: 4.5 of 5

Editorial Review:

Here is your essential companion to Apple’s iPhone! The iPhone Pocket Guide, Third Edition covers all iPhone models including the new iPhone 3G. Unlike other iPhone books, The iPhone Pocket Guide, Third Edition was written based on the final release of iPhone 2.0 software and the iPhone 3G, and the content accurately reflects the design of your iPhone 3G and how you will use it. Author Christopher Breen has been covering the iPod and iPhone from the first day of their releases. This affordably priced Pocket Guide incorporates snappy writing and eye-catching graphics as Breen steers you through how to:

• Set up and quickly start using your phone/iPod/Internet device.
• Download applications from the App Store.
• Make and receive calls and send text messages with your phone.
• Keep everything in sync between your Windows PC or Mac and your iPhone.
• E-mail family and friends using your carrier’s wireless network or a Wi-Fi hotspot.
• Listen to songs and podcasts, and watch movies and TV shows (and YouTube!).
• Browse the Web using the built-in Safari browser.
• Figure out where you are with the iPhone’s location services.
• Fix common problems, and learn what to do if you can’t fix them yourself.

Sample Pages from iPhone Pocket Guide

Java Swing, Second Edition

James Elliott, Marc Loy, David Wood, Brian Cole

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Customer Reviews:
Total reviews: 76 Average rating: 3.5 of 5

Editorial Review:

Java Swing, long regarded as the authoritative book on using the Swing classes, is available in a new edition that builds on a solid foundation in exploring the Java 2 Swing additions and modifications. This is a big, tremendously detailed, exhaustively researched, and ultimately authoritative reference that pushes the limits of what a book can do toward eliminating the necessity of writing experimental programs to see how Swing classes work in practice. You'll find in these pages bits of software that show how most of Swing works: all of the major features get lavish attention, while most of the minor classes are demonstrated adequately, as well.

You could probably find demonstrations free of charge on the Internet, however. The true value of this work is in the comments its five authors have attached to their copious examples. They can be quite specific: at least one such segment warns that default Swing behavior violates Mac OS X user interface guidelines and explains how to work around the problem. Another section explains how the methods of the UndoableEdit class can be used in various ways, to implement different user interface behavior options. Some readers will head straight to the O'Reilly Web site, where they can grab the code and examine it in an editor rather than in print--code listings take up a lot of space here--but everyone will appreciate the concise hierarchy, method, and property documentation, as well as the wisdom contained in the prose. --David Wall

Topics covered: The Swing classes for creating graphical user interfaces in the Java programming language. It covers all the windowing stuff--dialogs, buttons, containers, layouts, lists, and that kind of thing--as well as tables, trees, text-manipulation classes, formatted text, drag and drop, and accessibility support.

Inside Windows Communication Foundation (Pro Developer)

Justin Smith

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Customer Reviews:
Total reviews: 8 Average rating: 4.0 of 5

Simply a Great 5 out of 5 stars.
5 of 7 people found this review helpful.

One of the greatest 'Inside' book I've ever read. Author did a fantastic job.
Excellent writing, sapmles are easy to understand also for not so experienced WCF programmers like me (this was my second book I've read about WCF after Programming WCF Services (Programming) by Juval Lowy).
Book has just 'only' 300 pages but it's because there is absolutely no fluffy filler like in many IT books.
I think this book is fully comparable to Jeffrey Richter's legendary programming books.

I also suggest to read Windows Communication Foundation Unleashed.

Editorial Review:

Dive deep into the operation of Microsoft Windows Communication Foundation with this practical, hands-on book--and learn the intricacies of Windows Communication Foundation and service-oriented concepts and implementations. Fundamentally, services are not objects. Given the prevalence of the object-oriented paradigm over the past twenty years, experienced developers need to explore a new way of thinking about architecting solutions. Concise and practical, this guide explains the fundamentals of applications built with a service-oriented architecture and how the international standards for Web services are implemented in Windows Communication Foundation. Each chapter includes at least two practical code samples in Microsoft Visual C#®.

Configuring CallManager and Unity: A Step-by-Step Guide (Networking Technology)

David Bateman

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Total reviews: 7 Average rating: 4.5 of 5

Editorial Review:

An indispensable step-by-step configuration guide for IP Telephony professionals

• Includes step-by-step configuration instructions for CallManager features and Unity administration tasks
• Demonstrates how to deploy devices and implement your dial plan
• Covers Call Admission Control features and class of service
• Examines different subscriber types and how subscribers are added, imported, and managed
• Includes step-by-step instructions for call handling and auto attendant configuration
• Describes how to use Unity and CallManager together to deliver unique features

To properly deploy any type of technology, networking professionals must understand not only the technology but also how to configure and integrate it with other solutions. That’s the key to Configuring CallManager and Unity–it focuses on the configuration issues associated with CallManager and Unity® deployments while ensuring that you understand the technologies behind your deployment.

Configuring CallManager and Unity includes step-by-step guides that system administrators and other networking professionals can use in the field. These step-by-step instructions have been worked out by an author who has both taught and implemented Cisco® solutions in real-world situations, so coverage is comprehensive for both basic and complex implementations. You will find information that will assist in the configuration of CallManager-related tasks, such as device configuration, gateway implementation, and dial-plan creation to name a few. You will also find Unity-related configuration tasks, ranging from the basics, such as holiday and schedule configuration, to more involved tasks, such as Simple Mail Transfer Protocol (SMTP) networking implementation. In addition to covering Unity and CallManager tasks, this book includes a chapter on leveraging the capabilities of both systems to create integrated solutions, such as a MeetMe conference manager.

Tasks in Configuring CallManager and Unity are organized in the same order you would naturally perform them, and some tasks are cross-referenced with other required tasks for easy reference. You learn not only how to configure CallManager and Unity but also how to create a more feature-rich environment by leveraging CallManager and Unity features. Regardless of your specific needs, you’ll find Configuring CallManager and Unity to be a timesaving tool when performing common or complicated configuration tasks.

This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.

Cisco Voice Gateways and Gatekeepers (Networking Technology)

David Mallory, Ken Salhoff, Denise Donohue

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Total reviews: 10 Average rating: 5.0 of 5

Editorial Review:

Cisco Voice Gateways and Gatekeepers provides detailed solutions to real-world problems encountered when implementing a VoIP network. Each chapter presents an overview of a technology followed by a detailed scenario and associated solutions. Emphasis is placed on the accepted best practices and common issues encountered. It will initially serve readers as a reference for complex gateway and gatekeeper deployments and will also be a valuable study aid for the Cisco Certifified Voice Professional (CCVP) certification track. Cisco Voice Gateways and Gatekeepers is divided into five sections. Part one provides an introduction to the roles of both gateways and gatekeepers and includes advice on when to use each. Part two focuses on deploying gateways; working with MGCP, H.323, and SIP; connecting to the PSTN, PBXs, and the IP WAN; configuring basic and advanced dial peers; and implementing SRST. Part Three focuses on deploying and configuring gatekeepers. Part four discusses use of gateways and gatekeepers in a service provider environment. Part five addresses use of the Cisco Tool Command Language (TCL). This book is also recommended self-study training for the CCVP GWGK exam.

Top-Down Network Design (2nd Edition) (Networking Technology)

Priscilla Oppenheimer

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Editorial Review:

A systems analysis approach to enterprise network design

• Master techniques for checking the health of an existing network to develop a baseline for measuring performance of a new network design
• Explore solutions for meeting QoS requirements, including ATM traffic management, IETF controlled-load and guaranteed services, IP multicast, and advanced switching, queuing, and routing algorithms
• Develop network designs that provide the high bandwidth and low delay required for real-time applications such as multimedia, distance learning, and videoconferencing
• Identify the advantages and disadvantages of various switching and routing protocols, including transparent bridging, Inter-Switch Link (ISL), IEEE 802.1Q, IGRP, EIGRP, OSPF, and BGP4
• Effectively incorporate new technologies into enterprise network designs, including VPNs, wireless networking, and IP Telephony

Top-Down Network Design, Second Edition, is a practical and comprehensive guide to designing enterprise networks that are reliable, secure, and manageable. Using illustrations and real-world examples, it teaches a systematic method for network design that can be applied to campus LANs, remote-access networks, WAN links, and large-scale internetworks.

You will learn to analyze business and technical requirements, examine traffic flow and QoS requirements, and select protocols and technologies based on performance goals. You will also develop an understanding of network performance factors such as network utilization, throughput, accuracy, efficiency, delay, and jitter. Several charts and job aids will help you apply a top-down approach to network design.

This Second Edition has been revised to include new and updated material on wireless networks, virtual private networks (VPNs), network security, network redundancy, modularity in network designs, dynamic addressing for IPv4 and IPv6, new network design and management tools, Ethernet scalability options (including 10-Gbps Ethernet, Metro Ethernet, and Long-Reach Ethernet), and networks that carry voice and data traffic.

Top-Down Network Design, Second Edition, has a companion website at http://www.topdownbook.com, which includes updates to the book, links to white papers, and supplemental information about design resources.

This book is part of the Networking Technology Series from Cisco Press¿ which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers.