Etiquette Books - Page 6

Short Course in Business Culture

Charles Mitchell

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Customer Reviews:
Total reviews: 1 Average rating: 4.0 of 5

Insightful! 4 out of 5 stars.
3 of 3 people found this review helpful.

Charles Mitchell's book offers an excellent introduction to the differences in attitudes, values, protocol, rituals, traditions, communication styles and other characteristics that commonly separate cultures. He distinguishes people's basic cultural traits from different national groups, while noting regional and individual variations, too. Mitchell cites examples from many major nations, including the U.S., Britain, France, Germany, Italy, Nigeria, Israel, Australia, China, Japan, Russia, Vietnam and India, and from Hispanic and Arabic cultures. The book is clearly written and well organized, with tips on giving gifts, negotiating, handling verbal and non-verbal communications, holding meetings and conducting business in general. We [...] say tuck this into your carry-on bag - the farther you're going, the more you'll need it.

Editorial Review:

Understanding cultural differences and building relationships are critical in today's global marketplace. This book describes how to develop cultural awareness and avoid cultural faux pas. A short course in international business culture contains chapters on: - Understanding cultural difference
- Basic cultural types
- Etiquette and protocol
- Non- verbal communication
- Cultural issues for businesswomen
- Gift giving
- Humor across cultures
- Corporate culture vs. Natural culture
- The cross-cultural team
- Glossary and bibliography

Attention to Detail: A Woman's Guide to Professional Appearance and Conduct (Attention to Detail)

Clinton T., III Greenleaf, Stefani Schaefer

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Customer Reviews:
Total reviews: 19 Average rating: 4.0 of 5

Basics for beginners only! 1 out of 5 stars.
7 of 7 people found this review helpful.

Luckily, I checked this out from the library rather than purchasing it. This very thin, very basic booklet is more like somthing I would expect to get free as a promotional item, not something I would pay $12.95 for.

If you've ever been in the workforce, or your mother taught you anything about how to dress and act, you don't need this book.

not worth it at all 1 out of 5 stars.
6 of 10 people found this review helpful.

Save your money - there's really nothing new here.

not worth the price 1 out of 5 stars.
5 of 5 people found this review helpful.

I bought this book, thinking the same as another reviewer, that it would be about DETAILS, not basic stuff. I was extremely disappointed. This is good for high school students or a high school guidance office, but it's not useful for someone who is starting out of college with a professional career. A MUCH better choice would be The New Women's Dress For Success, by Molloy.

This book was extremely thin, 64 pages, and overpriced. I paid much less for a different book that was MUCH more informative and helpful.

Editorial Review:

This second book in the Attention to Detail series is the sister publication to Attention to Detail: A Gentlemans Guide to Professional Appearance and Conduct. Like the first, it covers the basics of grooming, proper business attire, interviewing and business etiquette... from a womans perspective.

The Bliss or "Diss" Connection?: Email Etiquette for the Business Professional

Cherie Kerr

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Customer Reviews:
Total reviews: 4 Average rating: 5.0 of 5

Practical tips for e-mail etiquette 5 out of 5 stars.
1 of 1 people found this review helpful.

Cherie's writing style is just as fun and refreshing as her speaking style. This book gives practical, easy-to-implement advice on how to be more polished, more professional and more powerful in your e-mail communications -- all in a light-hearted, easy-to-read format.

This book should be mandatory for everyone 5 out of 5 stars.
1 of 1 people found this review helpful.

I'm glad Cherie Kerr wrote a book on such a timely and much needed topic. Somebody had to! We are an email-addicted society, but it seems that a lot of people don't know the "manual" on good email manners! This is a must read for anyone who does any type of communication via email!

email everyone you know to buy this book 5 out of 5 stars.
0 of 0 people found this review helpful.

Isn't it wonderful how email has made our lives so much easier? NOT! Finally, and not a moment too soon comes Cherie Kerr's great book on email etiquette. If American Express tells you: "Don't leave home without it!" "Don't send another email without reading this book!" This should be required reading by anyone who must deal with piles of email. Best of all, this book is fun to read and takes the pain out of learning something very useful.
Mark Goulston

- Tribune syndicated columnist, "Solve Anything with Dr. Mark"
- "The Leading Edge" blogger - Fast Company
- "Conversation Starter" blogger - Harvard Business
- author: Get Out of Your Own Way at Work (Perigee, $14.95)
onlineGet Out of Your Own Way at Work...And Help Others Do the Same: Conquer Self-Defeating Behavior on the Job
Get Out of Your Own Way: Overcoming Self-Defeating Behavior

Do's and Taboos of Public Speaking: How to Get Those Butterflies Flying in Formation

Roger E. Axtell

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Editorial Review:

Develop your powers of public persuasion with the ultimate guide to great speeches and business presentations. Do you get tongue-tied at the mere thought of speaking in public? Would you rather swim with sharks or undergo a tax audit than face an audience? Well, you're not alone. According to the Book of Lists' list of humans' greatest fears, the fear of death is our fourth greatest fear, while fear of public speaking commands a solid first place. Now from Roger E. Axtell, one of America's most accomplished public speakers, here's a book guaranteed to turn even the most stage-shy mumbler into a great communicator. Geared primarily, but not exclusively, for business people, this amusing and informative guide can show you how to possess the powers of public persuasion you've always dreamed of having. Whether it's making a pitch to the board of directors, or prepping the sales force, stating your case to the town council, or being interviewed on live TV, Do's and Taboos of Public Speaking can help you to be an intelligent, articulate, confident, and likable presence in front of any audience you'll ever face.
* Surefire techniques for controlling fear, preparing for and organizing a business presentation or speech, using body language and humor, getting the most out of audio and audio/visual equipment, speaking in front of the camera, and much, much more
* Helpful hints from successful business speakers and such greats as Winston Churchill, Lee Iacocca, Red Barber, Roger Ailes, and Charles Osgood
* Special chapters on humor and roasts, speaking internationally, and even how to become a professional speaker

Global Smarts: The Art of Communicating and Deal Making Anywhere in the World

Sheida Hodge

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Customer Reviews:
Total reviews: 4 Average rating: 5.0 of 5

Editorial Review:

It may not surprise you to learn that seventy percent of cross-border joint ventures fail within the first three years. But did you know that the reason most commonly cited by transnational executives for this phenomenal failure rate isn't geopolitics, global competition, or economic volatility, but culture clash? As one frustrated transnational manager quipped, "How are you supposed to get all your ducks in a row when half of them think they're turtles?"

Why, despite the vast sums spent each year on cross-cultural executive training, do so many well-laid business plans continue to fall apart under the strain of cultural differences? Author Sheida Hodge finds the answer in the training itself, which typically focuses on "the ten percent of the iceberg above the surface-how to bow or shake hands, whether to cross your legs, what gestures to use." Much more dangerous is "the ninety percent of the iceberg that is under water"-the deep-seated cultural values on which unsuspecting executives routinely founder.

In this book, as in her world-renowned training courses and seminars, Hodge departs from the common practice of drilling readers in the do's and don'ts of doing business in various cultures. She concentrates instead on helping you build cross-cultural competence by acquainting you with the basic values, beliefs, and biases that inform the business styles in most Asian, Latin American, and European cultures. Rather than simply offering tips on how to eat and what colors to wear-which do appear, in abundance, throughout the book-she coaches you in a proven set of strategies and skills that will enable you to successfully navigate the people dimension of doing business virtually anywhere in the world.

For Hodge, learning to see past one's own cultural hobbyhorses-while avoiding getting trampled by everyone else's-is the first big step toward succeeding in global business. Thus, most of her discussions of specific cultural differences start by exploring values and business practices that seem "natural" to North Americans, and go on to show how they differ from values and practices in other cultures. To better illustrate her points, she has included anecdotes throughout told by managers from North America and around the world that provide vivid, sometimes hilarious, object lessons in how minor cultural frictions and misunderstandings can mushroom into major business disasters.

A complete guide to building solid cross-border business relationships, Global Smarts is must reading for all managers and entrepreneurs in today's global business world.

Proven strategies for breaking down cultural barriers and building prosperous business relationships anywhere in the world

American executives need to know how to communicate effectively with their associates around the world to remain competitive. In Global Smarts, Sheida Hodge, a successful international entrepreneur and one of the most sought-after cross-cultural business trainers, shares her proven strategies for successfully dealing with such issues as language barriers, culture shock, international negotiation tactics, and how to establish trust on a cross-cultural basis.

Unlike other authors who merely list the various do's and don'ts of doing business in specific regions, Hodge helps you to develop a high degree of cross-cultural competency that translates into an unbeatable competitive edge, virtually anywhere in the world. Packed with practical insider tips and eye-opening anecdotes from cross-cultural managers from the United States and other countries, this thoroughly engaging guide is an indispensable resource for anyone doing business in today's global business world.

Global Etiquette Guide to Africa and the Middle East

Dean Foster

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Editorial Review:

Authored by one of the world's leading cross-cultural experts.

• Invaluable for both business and leisure travelers.
• Comprehensive and practical coverage.

Look, Speak, & Behave for Women: Expert Advice on Image, Etiquette, and Effective Communication for the Professional

Jamie L. Yasko-Mangum

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Customer Reviews:
Total reviews: 4 Average rating: 3.5 of 5

Editorial Review:

For years, highly paid executives at major corporations have had the benefit of professional image consultants to give them feedback about their presentation in the workplace. That expert advice has helped them to dress properly for any business occasion, improve their public speaking and presentation skills, understand the dos and don’ts of the workplace, and enhance their standing in the business community. Now that same type of guidance is available to anyone—recent graduates looking to enter the workplace as well as managers and executives looking to polish themselves and their skills. Jamie L. Yasko-Mangum’s clients include Estée Lauder, the American Management Association, Pfizer, Darden Restaurants, high schools, colleges, and universities. They hire her to give seminars to employees and students on how to project a positive and smart self-image, create a polished appearance, understand what is and is not proper behavior, and see how to communicate intelligently. Men and women will find ideas for improving their credibility, authority, reputation, and confidence in a workplace environment, regardless of their profession or position.

The Complete Idiot's Guide to Business Etiquette

Mary Mitchell

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Customer Reviews:
Total reviews: 1 Average rating: 5.0 of 5

Good All-Around Primer for Business Etiquette 5 out of 5 stars.
19 of 21 people found this review helpful.

This book covers all of the basics for how to conduct oneself in the business world. Office politics, dining, and social functions are all addressed. The wardrobe section is very helpful, as well. It offers sound clothing advice for both men and women. The women's section is noteworthy in that it gives women the freedom to actually dress like a woman in the office. Too many books of this sort pigeonhole women into the traditional black hole of a dark suit, round earrings, and sensible pumps. The dining section gives advice on being proper, but not stuffy, at the table. There is also a useful glossary on hard-to-eat foods. This book offers useful and practical tips for the seasoned executive and the young up-and-comer, alike. I recommend it to anyone in the business world.

Editorial Review:

You're no idiot, of course. You know that "casual Friday" doesn't mean your Beavis and Butthead T-shirt and a red vinyl miniskirt, and that fanny-patting doesn't say "good work" to a colleague. But when it comes to the rules for conducting yourself in today's workplace, you get nostalgic for the days when the only rule at a business lunch was "Stop after three martinis." Don't cancel that teleconference just yet! The Complete Idiot's Guide to Business Etiquette has something to teach every smart professional about protocol in the modern workplace. In this Complete Idiot's Guide, you get:

Business Etiquette In Brief

Ann Marie Sabath

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Customer Reviews:
Total reviews: 2 Average rating: 3.0 of 5

Short, concise, useful introduction to a neglected subject 4 out of 5 stars.
4 of 4 people found this review helpful.

I bought this book a long time ago early in my career when I was first exposed to affluent business trips and executive-level meetings. Coming from a very middle-class background, I did not grow up with the training and experience that many upper-class people get by virtue of their lifestyles. I had no clue about table manners, tipping, and courtesies with high-level executives.

Ms. Sabath may not be the final word on business etiquette, but her advice has worked well for me over the years. This book is short and sweet, and you can reread it on the airplane to ensure that you make a good impression at that important social or business occasion. I am a happy customer.

Better books elsewhere 2 out of 5 stars.
3 of 4 people found this review helpful.

Useful tidbits here and there, but the advice is sometimes questionable and occasionally misleading. The most serious flaw is that she fails to describe the range of accepted etiquette and then explain which guidelines she prefers and why. Instead, she presents only her opinion, providing only one option from a range of possibilities.

She also has an annoying tendency to depart from etiquette (guidelines for dress and behavior) and into management (advice for interacting with peers and subordinates). Given her limited experience in management, the quality of her advice on conflict management and project management is quite low. It would have been much more useful had she elaborated on acceptable etiquette and differing opinions on acceptable etiquette and cut her weak advice on management.

In the end, everything I got out of this book I got out of reading People Skills or How to Win Friends and Influence People. I would recommend those titles over this one. If you need a good book on etiquette, you'll have to look elsewhere.

Modern Rules of Business Etiquette (Modern Rules)

Donna Gerson, David Gerson

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Editorial Review:

This book will be a valuable tool for all business professionals who recognize the important role interpersonal skills play in the success of their career, and their business. Those who understand and implement correct principles of behavior from this book will leave their competitors in the dust and will thrive in the global marketplace of today. Topics include: interview etiquette; office etiquette, including working with those more senior, those more junior, and working with peers; working with support staff; clients and client development; opposing counsel; outside advisors; office events after working hours; the etiquette of changing jobs; and the golden rules of etiquette.