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Body Language (Overcoming Common Problems)

Allan Pease

Body Language (Overcoming Common Problems) Allan Pease By: Sheldon Press
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Customer Reviews:
Total reviews: 90 Average rating: 4.5 of 5

Editorial Review:

Available for the first time in the United States, this international bestseller reveals the secrets of nonverbal communication to give you confidence and control in any face-to-face encounter–from making a great first impression and acing a job interview to finding the right partner.

It is a scientific fact that people’s gestures give away their true intentions. Yet most of us don’t know how to read body language–and don’t realize how our own physical movements speak to others. Now the world’s foremost experts on the subject share their techniques for reading body language signals to achieve success in every area of life.

Drawing upon more than thirty years in the field, as well as cutting-edge research from evolutionary biology, psychology, and medical technologies that demonstrate what happens in the brain, the authors examine each component of body language and give you the basic vocabulary to read attitudes and emotions through behavior.

Discover:
• How palms and handshakes are used to gain control
• The most common gestures of liars
• How the legs reveal what the mind wants to do
• The most common male and female courtship gestures and signals
• The secret signals of cigarettes, glasses, and makeup
• The magic of smiles–including smiling advice for women
• How to use nonverbal cues and signals to communicate more effectively and get the reactions you want

Filled with fascinating insights, humorous observations, and simple strategies that you can apply to any situation, this intriguing book will enrich your communication with and understanding of others–as well as yourself.

Difficult Conversations

Douglas Stone, Bruce Patton, Sheila Heen, Bruce Patton, Sheila Heen, Roger Fisher

Difficult Conversations Douglas Stone, Bruce Patton, Sheila Heen, Bruce Patton, Sheila Heen, Roger Fisher Amazon Price: $19.77
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By: Random House Audio
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Customer Reviews:
Total reviews: 133 Average rating: 4.5 of 5

Editorial Review:

Dealing with your ex-husband, who can't seem to show up reliably for weekends with the kids; navigating a workplace fraught with office politics or racial tensions; saying "I'm sorry" or "I love you".

We all have difficult conversations, no matter how confident or competent we are. And too often, no matter what we try, things don't go well. Should you say what you're thinking and risk starting a fight? Swallow your views and feel like a doormat? Or should you let them have it? But--what if you're wrong?

Difficult Conversations shows you a way out of this dilemma; it teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on fifteen years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works?

Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations. It shows you how to get ready, how to start the conversations in ways that reduce defensiveness, and how to keep the conversation on a constructive track regardless of how the other person responds.

Whether you're dealing with your baby-sitter or biggest client, your boss or your brother-in-law, Difficult Conversations can help.

Men Are from Mars, Women Are from Venus: A Practical Guide for Improving Communication and Getting What You Want in Your Relationships

John Gray

Men Are from Mars, Women Are from Venus: A Practical Guide for Improving Communication and Getting What You Want in Your Relationships John Gray Amazon Price: $16.50
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By: HarperCollins
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Subjects -> Health, Mind & Body -> Relationships -> Love & Romance

Customer Reviews:
Total reviews: 394 Average rating: 3.5 of 5

Editorial Review:

Popular marriage counselor and seminar leader John Gray provides a unique, practical and proven way for men and women to communicate and relate better by acknowledging the differences between them.

Once upon a time Martians and Venusians met, fell in love, and had happy relationships together because they respected and accepted their differences. Then they came to earth and amnesia set in: they forgot they were from different planets.

Using this metaphor to illustrate the commonly occurring conflicts between men and women, Gray explains how these differences can come between the sexes and prohibit mutually fulfilling loving relationships. Based on years of successful counseling of couples, he gives advice on how to counteract these differences in communication styles, emotional needs and modes of behavior to promote a greater understanding between individual partners. Gray shows how men and women react differently in conversation and how their relationships are affected by male intimacy cycles ("get close", "back off"), and female self-esteem fluctuations ("I'm okay", "I'm not okay"). He encourages readers to accept the other gender's particular way of expressing love, and helps men and women learn how to fulfill each other's emotional needs.

With practical suggestions on how to reduce conflict, crucial information on how to interpret a partner's behavior and methods for preventing emotional "trash from the past" from invading new relationships, Men Are from Mars, Women Are from Venus is a valuable tool for couples who want to develop deeper and more satisfying relationships with their partners.

Leading Change

John Kotter

Leading Change John Kotter Amazon Price: $19.77
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By: Macmillan Audio
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Customer Reviews:
Total reviews: 75 Average rating: 4.5 of 5

Editorial Review:

John Kotter, the world's foremost expert on business leadership, distills twenty-five years of experience into Leading Change. A must-have for any organization, this visionary and very personal audiobook is at once inspiring, clear-headed, and filled with important implications for the future.
 
The pressures on organizations to change will only increase over the next decades. Yet the methods managers have used to strengthen their companies—total quality management, reengineering, right sizing, restructuring, cultural change, and turnarounds—routinely fall short. In Leading Change, Kotter identifies an eight-step process that every company must go through to achieve its goal, and shows where and how people—good people—often derail. Emphasizing again and again the critical need for leadership to make change happen, Leading Change provides unprecedented access to our generation's business master and a positive role model for leaders to emulate.
 

Robert's Rules Of Order Newly Revised In Brief (Roberts Rules of Order (in Brief))

Henry M. III Robert, William J. Evans, Daniel H. Honemann, Thomas J. Balch

Robert's Rules Of Order Newly Revised In Brief (Roberts Rules of Order (in Brief)) Henry M. III Robert, William J. Evans, Daniel H. Honemann, Thomas J. Balch Amazon Price: $6.95
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By: Da Capo Press
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Customer Reviews:
Total reviews: 40 Average rating: 5.0 of 5

Robert's Rules 5 out of 5 stars.
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Well written summary -- this is the abbreviated version and it is very useful. Helps to have the full-up version as well, for details, but this one is a super guide.

Many nuggets 5 out of 5 stars.
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This brief is a great introduction to Robert' Rules. Easy reading. Many nuggets that I did not even find in the full edition. I recommend it to all those who are on boards and commissions and associations.

Excellent guide 5 out of 5 stars.
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Perfect brief overview for anyone running meetings or participating in them. Unlike the reputation they sometimes have, Robert's rules are designed to facilitate discussion and decision-making, not to tie the group down to a set of rules. Give this a read, and you will see how cleverly and comprehensibly it sets out the entire process. Perfect for any organization, large or small. Highly recommended.

Editorial Review:

Going to a meeting? Want to know how to take part? Learn quickly and easily! This short, simple book includes: Sample dialogues to get you confidently through motions, nominations, elections, votes, debates, amendments, and more Invaluable tips for keeping meetings orderly and on track A chapter answering the most frequently asked questions Not sure what to do at a meeting? Handy tables at the back of the book tell you just what to say Appointed to a committee? Elected an officer or board member? Chosen as a convention delegate? Chapters on each clearly explain your duties

The Answer: Grow Any Business, Achieve Financial Freedom, and Live an Extraordinary Life

John Assaraf, Murray Smith

The Answer: Grow Any Business, Achieve Financial Freedom, and Live an Extraordinary Life John Assaraf, Murray Smith Amazon Price: $17.13
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By: Atria
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Customer Reviews:
Total reviews: 69 Average rating: 4.5 of 5

Editorial Review:

A key team member behind The Secret and his business partner offer the specific tools and mental strategies to help readers leap ahead in any career or business venture and achieve major financial success.

In this visionary work, New York Times bestselling author John Assaraf and business guru Murray Smith reinvent the business book for the twenty-first century. Two of the most successful entrepreneurs in the world, they combine forces to bring their special insights and techniques together in a revolutionary guide for success in the modern business environment.

Assaraf and Smith know how to minimize risk and maximize success, and The Answer provides a framework for sharing their wisdom, experience, and skills with the millions of people who want to accomplish their own dreams in life. Using cutting-edge research into brain science and quantum physics, they show how readers can actually rewire their brains for success and create the kind of extraordinary lives they want. By teaching readers how to attract and use newly discovered "uncommon" senses to achieve business success, the authors demonstrate the beliefs, habits, thoughts, and actions that they have used to build eighteen multimillion-dollar companies.

Any reader who follows this step-by-step process to build his or her career will experience an enormous life transformation and reach an exceptional level of living.

On Writing Well: The Classic Guide to Writing Nonfiction

William Knowlton Zinsser

On Writing Well: The Classic Guide to Writing Nonfiction William Knowlton Zinsser List Price: $14.00
By: HarperResource
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Customer Reviews:
Total reviews: 155 Average rating: 4.5 of 5

Zinsser has Style! 5 out of 5 stars.
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Wow! On Writing Well The Classic Guide to Writing Nonfiction is a book that should be in every writers/authors library.

The book is easy to read and there is no clutter. As a reader, I want to get to know the author. William Zinsser definitely has a style I will not soon forget!Diabetes Can Be Sweet . . . Once You Bury It

Editorial Review:

Based on a course William Zinsser taught at Yale and his long experience as a writer, editor and teacher, On Writing Well has been praised by journalists, teachers, writers, students, and grateful users since its publication in 1976.

Read by Zinsser with warmth, humor, and encouragement, On Writing Well shows how to apply the author's four principles of writing: Clarity; Simplicity; Brevity; and Humanity. He stresses the importance of reading your writing aloud to hear how it sounds and illustrates the difference between good and bad nouns, and good and bad verbs. Specific examples are given throughout the recording that show how writing can be improved.

Crucial Confrontations

Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

Crucial Confrontations Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler Amazon Price: $11.53
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By: McGraw-Hill
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Customer Reviews:
Total reviews: 33 Average rating: 4.5 of 5

Editorial Review:

The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior

Discover skills to resolve touchy, controversial, and complex issues at work and at home--now available in this follow-up to the internationally popular Crucial Conversations.

Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly--and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly--sapping organizational performance by twenty to fifty percent and accounting for up to ninety percent of divorces.

Crucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like:

  • An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?
  • Your boss just committed you to a deadline you know you can't meet--and not-so-subtly hinted he doesn't want to hear complaints about it.
  • Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. Speak now, pay later.
  • An accountant wonders how to step up to a client who is violating the law. Can you spell unemployment?
  • Family members fret over how to tell granddad that he should no longer drive his car. This is going to get ugly.
  • A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything.

Everyone knows how to run for cover, or if adequately provoked, step up to these confrontations in a way that causes a real ruckus. That we have down pat. Crucial Confrontations teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship--and in fact, even strengthens it.

Crucial Confrontations borrows from twenty years of research involving two groups. More than 25,000 people helped the authors identify those who were most influential during crucial confrontations. They spent 10,000 hours watching these people, documented what they saw, and then trained and tested with more than 300,000 people. Second, they measured the impact of crucial confrontations improvements on organizational and team performance--the results were immediate and sustainable: twenty to fifty percent improvements in measurable performance.

Influencer: The Power to Change Anything

Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler

Influencer: The Power to Change Anything Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler Amazon Price: $16.47
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By: McGraw-Hill
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Customer Reviews:
Total reviews: 144 Average rating: 4.0 of 5

Editorial Review:

An INFLUENCER motivates others to change.

An INFLUENCER replaces bad behaviors with powerful new skills.

An INFLUENCER makes things happen.

This is what it takes to be an INFLUENCER.

Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. We develop complicated coping strategies when we should be learning the tools and techniques of the world's most influential people.

But this is about to change. From the bestselling authors who taught the world how to have Crucial Conversations comes Influencer, a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process-including robust strategies for making change inevitable in your personal life, your business, and your world. You'll learn how to:

  • Identify a handful of high-leverage behaviors that lead to rapid and profound change.
  • Apply strategies for changing both thoughts and actions.
  • Marshall six sources of influence to make change inevitable.

Influencer takes you on a fascinating journey from San Francisco to Thailand where you'll see how seemingly “insignificant” people are making incredibly significant improvements in solving problems others would think impossible. You'll learn how savvy folks make change not only achievable and sustainable, but inevitable. You'll discover why some managers have increased productivity repeatedly and significantly-while others have failed miserably.

No matter who you are, or what you do, you'll never learn a more valuable or important set of principles and skills. Once you tap into the power of influence, you can reach out and help others work smarter, grow faster, live, look, and feel better, even save lives. The sky is the limit…for an Influencer.

Are you an Influencer ?

Find out at www.influencerbook.com

”You don't have to be a manager to realize that no one likes being told what to do. Yet lectures are still the main way we try to get people to change their behavior. Fortunately, social learning academics have been studying alternatives for decades. Patterson and his fellow consultants have now collected their findings in this engaging, example-rich book. The key message is hardly new, but it has gotten more sophisticated: Managers need to get out of the way and facilitate, not manage, the process of change for employees. They can do this by offering vicarious experiences, restructured environments, peer pressure, and frequent tests-all geared so that people embrace the change as authentic to them, not imposed by an outsider. Missing are only success stories of organizations that persuaded managers to drop their controlling habits and choose to be mere facilitators.”-John T. Landry, Harvard Business Review

Go Put Your Strengths to Work: 6 Powerful Steps to Achieve Outstanding Performance

Marcus Buckingham

Go Put Your Strengths to Work: 6 Powerful Steps to Achieve Outstanding Performance Marcus Buckingham Amazon Price: $19.80
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By: Free Press
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Customer Reviews:
Total reviews: 53 Average rating: 4.0 of 5

Editorial Review:

Beginning with the million-copy bestsellers First, Break All the Rules and Now, Discover Your Strengths, Marcus Buckingham jump-started the strengths movement that is now sweeping the work world, from business to government to education. Now that the movement is in full swing, Buckingham's new book answers the ultimate question: How can you actually apply your strengths for maximum success at work?

Research data show that most people do not come close to making full use of their assets at work -- in fact, only 17 percent of the workforce believe they use all of their strengths on the job. Go Put Your Strengths to Work aims to change that through a six-step, six-week experience that will reveal the hidden dimensions of your strengths. Buckingham shows you how to seize control of your assets and rewrite your job description under the nose of your boss. You will learn:

• Why your strengths aren't "what you are good at" and your weaknesses aren't "what you are bad at."

• How to use the four telltale signs to identify your strengths.

• The simple steps you can take each week to push your time at work toward those activities that strengthen you and away from those that don't.

• How to talk to your boss and your colleagues about your strengths without sounding like you're bragging and about your weaknesses without sounding like you're whining.

• The fifteen-minute weekly ritual that will keep you on your strengths path your entire career.

With structured exercises that will become part of your regular workweek and proven tactics from people who have successfully applied the book's lessons, Go Put Your Strengths to Work will arm you with a radically different approach to your work life. As part of the book's program you'll take an online Strengths Engagement Track, a focused and powerful gauge that has proven to be the best way to measure the level of engagement of your strengths or your team's strengths. You can also download the first two segments of the renowned companion film series Trombone Player Wanted.

Go Put Your Strengths to Work will open up exciting uncharted territory for you and your organization. Join the strengths movement and thrive.


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